AutoNation Toyota Las Vegas

Work done was as expected. People were professional and friendly. The work done on my car has it driving better. I will be using for future maintenance friendly. The work done on my car has it driving better. I will be using for future maintenance More

I took my vehicle there for a 10,000 mile service and asked for the tires to be rotated while it was there, the service order indicated it was completed but the tires we not rotated. The service manager asked for the tires to be rotated while it was there, the service order indicated it was completed but the tires we not rotated. The service manager offered no resolution. I thought I would give them another chance and took my vehicle there yesterday for a 15,000 mile service and again asked for the tires to be rotated, again they didn't do it even though the work order says they did. The service manager went so far as to say there is video of it being done but is unable to show it to me, very disappointing. I recommend marking your tires when you take your car there for a tire rotation, your tires will be in the same spot when you pick up your car. I will not be doing anymore business there. More

Bought a Tacoma. Paid $550 for documentation Fee, sales tax, and title. Dealer did not follow through. One month later the dealer has not submitted this to the DMV. They do not call me back. Bad service af tax, and title. Dealer did not follow through. One month later the dealer has not submitted this to the DMV. They do not call me back. Bad service after the sale. Do not go there. More

Jonathan Lobos - Service AdvisOnce again Jonathan was Jonathan Lobos - Service Advis Once again Jonathan was amazing. Always offering excellent customer service. He gets  my service done promptly and eff Jonathan Lobos - Service Advis Once again Jonathan was amazing. Always offering excellent customer service. He gets  my service done promptly and efficiently. The entire experience is always enjoyable and painless in every way. Thank you Jonathan and Auto Nation Toyota for another perfect experience at your dealership. More

The finance department is the worst I have ever encountered. If you don’t pay for their extended warranty they treat you like a criminal NEVER GO HERE. Once you sign ..... they become rude encountered. If you don’t pay for their extended warranty they treat you like a criminal NEVER GO HERE. Once you sign ..... they become rude and have no follow through More

Don't waste your time buying or servicing your vehicle...This will be my last purchase from this disgusting place. Don't waste your time vehicle...This will be my last purchase from this disgusting place. Don't waste your time More

I had a horrible experience.I went for tire service and I had a horrible experience. I went for tire service and didn't want to replace yet, just asked the man in charge to fix and then I would take to my I had a horrible experience. I went for tire service and didn't want to replace yet, just asked the man in charge to fix and then I would take to my service guys at Findlay Toyota , but of course when I spoke with ROY from the services department he, as a sales man, not even caring for the clients need, just told me it was impossible, which I know it was a lie. I ended up having to change it, I really hope this sale was worth for him, no wonder why that service is empty, with people like this ROY working there, an opportunist, taking advantage of other peoples situation. If you ever think of going there just RUN its not worth it. Go to Findlay Toyota at there Auto mall, that place is always packed, honest and caring people work there. My guy and angel is Brandon W. There, I feel they really care for me and he has never lied like that xxxx piece of nothing ROY. More

DO NOT GET YOUR CAR SERVICE HERE AFTER THE COMPLIMENTARY 2 YEAR SERVICE HAVE BEEN EXPIRED. I CALLED THIS MORNING TO GET A PRICE QUOTE FOR A FULL SYNTHETIC OIL CHANGE AND I WAS TOLD IT WAS $70 AND SOME CHANG 2 YEAR SERVICE HAVE BEEN EXPIRED. I CALLED THIS MORNING TO GET A PRICE QUOTE FOR A FULL SYNTHETIC OIL CHANGE AND I WAS TOLD IT WAS $70 AND SOME CHANGE. SO I TOLD THE SERVICE ADVISOR THAT I WILL CALL BACK TO SET UP THE APPOINTMENT BECAUSE I REALIZED I HAVE AN EXTENDED 3 FREE OIL CHANGE “RECEIPT” UNTIL 2023 THAT WAS GIVEN TO ME AS A PEACE OFFERING FROM THE RUDEST PERSON IN FINANCE DEPARTMENT, JOHNNY, WHO TRICKED ME WITH THE CONTRACT WHEN I PURCHASED MY CAR BACK IN 2018. I JUST NEEDED TO MAKE SURE I CAN FIND IT. I CALLED BACK AND SPOKE TO THE SAME SERVICE ADVISOR TO SET UP THE APPOINTMENT AND I MENTIONED TO HIM ABOUT THE “RECEIPT” FOR THE FREE OIL CHANGE. I ASKED HIM DO I NEED TO BRING IT WITH ME AS A PROOF WHEN I COME IN FOR MY APPOINTMENT, THEN HE TOLD ME, “NO YOU DON’T HAVE TO. I CAN PULL THAT ONE UP ON MY COMPUTER. WHATEVER YOU HAVE, WE SHOULD HAVE A COPY SAVED.” HE NEVER TOLD ME ANYTHING ABOUT IT WHEN I CALLED THE FIRST TIME. SOME OF THESE PEOPLE FROM THIS COMPANY ARE LIARS. I HOPE KARMA GETS THEM. More