AutoNation Toyota Las Vegas

Prices are little high but you have the warranty for parts and workmanship to fall back on that’s backed by Toyota. parts and workmanship to fall back on that’s backed by Toyota. More

Jonathan Lobos is one of the best service department representatives I have ever work with alway willing to help, good attitude, smiling he is a super good employee and a great person representatives I have ever work with alway willing to help, good attitude, smiling he is a super good employee and a great person More

More helpful for the time being there and the help and recommendations are useful and important. recommendations are useful and important. More

The customer service was fantastic. My daughter and I arrived 30 minutes before opening and a representative found a sales person us, Nick Hooshidar. He sold me my first Toyota Camry a My daughter and I arrived 30 minutes before opening and a representative found a sales person us, Nick Hooshidar. He sold me my first Toyota Camry and showed me the perfect car for me and family. He even helped me with the settings since it was our first smart car. I also liked how patient he was with all of our questions. Thanks again Nick! More

THE EMPLOYEES WHO FIRST STOPPED ME IN SERVICE AREA HELPED SET MY CAMRY'S CLOCK, MARK IN THE SERVICE DEPT. WAS VERY UPBEAT AND HELPFUL-**/- SET MY CAMRY'S CLOCK, MARK IN THE SERVICE DEPT. WAS VERY UPBEAT AND HELPFUL-**/- More

I love this dealership! My sales manager is every kind and knowledgeable. Highly recommend! Thanks! My sales manager is every kind and knowledgeable. Highly recommend! Thanks! More

Great job estoy muy satisfecha con los servicios y amabilidad de Willian Lima nuestro hombre de confianza para todo tipo de proceso que nececiten nuestros vehiculos .extraño el seevicio de car wash qu amabilidad de Willian Lima nuestro hombre de confianza para todo tipo de proceso que nececiten nuestros vehiculos .extraño el seevicio de car wash que proporcionabsn Asus clientes despues de cada mantenimiento es lo unico todo lo de mas perfecto . More

Best dealership in Town! Go look for Derrick he’s very patient and helpful the whole time Go look for Derrick he’s very patient and helpful the whole time More

The dealership was clean, organized, and easy to locate. Was impressed with the amount of options to view. Was impressed with the amount of options to view. More

Worst experience at a dealership ever. I would 100% recommend taking your car and business elsewhere. I normally take my car to Lexus, but had brought it here a couple times in the past I would 100% recommend taking your car and business elsewhere. I normally take my car to Lexus, but had brought it here a couple times in the past and thought I would keep trying it, but definitely NEVER going back. The service rep (Kevin) and manager (I believe it was Ivan) were both a nightmare to deal with. Extremely rude, unprofessional and condescending. The manager wouldn’t let me get a word in. Would ask a question and then continue to talk over me when I would begin to answer and did that during the whole conversation. Kevin was loud and patronizing when I picked up my vehicle, constantly telling me that I needed a new tire (which was not up for debate), but since he refused to listen, that was all he was arguing about (which was not the issue) at one point yelling “what part don’t you understand”. They would greatly benefit from working on their active listening skills, some basic customer service training on how to properly handle and communicate with customers in an appropriate and professional manner. Mind you, I brought my car in for regular servicing, it had no issues. When I picked it up. It was un-drivable as it trembled while I drove it and steering wheel veered all the way to the left. Had to call them the next day and bring it back in for them to look at again. Turns out there was a separation or bulge in one of the tires that when moved to the front made the issue noticeable. How they didn’t catch that in the initial visit (when I brought it in to get serviced) or even when they drove it back to return it to me, is very difficult to understand and dangerous that they would return a car to someone saying everything came out great in the service and then when I had to call and speak up about it then, they were able to identify a problem. More