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AutoNation Toyota Las Vegas - Service Center
Las Vegas, NV
1,297 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,297 Reviews of AutoNation Toyota Las Vegas - Service Center
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March 15, 2022
I am happy, very grateful to autonation Toyota for its willingness to assist me, it does everything possible to help you, very kind, I recommend Autonation Toyota 100%. Very good 👍 willingness to assist me, it does everything possible to help you, very kind, I recommend Autonation Toyota 100%. Very good 👍 More
by José Duran
Employees Worked With
José Jiménez
March 14, 2022
Kevin was very professional and helpful. Everything done in a timely manner as well as I forgot my phone in the car but Kevin helped to get my phone very quickly. Thank you very much for e Everything done in a timely manner as well as I forgot my phone in the car but Kevin helped to get my phone very quickly. Thank you very much for everything. More
by FMuradyan
Employees Worked With
Kevi Grady
March 14, 2022
This dealership is honest. My service representive is excellent, (Ivan). He always keeps me up to date on services needed. Tells me exactly the condition of my car and futu My service representive is excellent, (Ivan). He always keeps me up to date on services needed. Tells me exactly the condition of my car and future services needed. More
by Bsheldon
Employees Worked With
Ivan Chris
March 14, 2022
I don't normally like dealerships because their prices are usually way too high for parts and service. I'm glad I took my Venza to AutoNation Toyota because I believe no one knows a Toyota like a Toyota d are usually way too high for parts and service. I'm glad I took my Venza to AutoNation Toyota because I believe no one knows a Toyota like a Toyota dealer. I get great service and Joey is terrific. He lets me know what I need, when I need it and doesn't recommend unnecessary service or repairs like some dealers do to make more money. More
by Scottnorman60
Employees Worked With
Joey
March 12, 2022
I usually stay away from dealerships and prefer to bring my SUV to small, honest mechanical shops. Unfortunately, locating the latter has become difficult these days. Since my husband brings his truck to my SUV to small, honest mechanical shops. Unfortunately, locating the latter has become difficult these days. Since my husband brings his truck to AutoNation and talks about the great service & honesty, I threw in the towel. My AC & navigational system was not working properly. We dropped off the SUV in the morning and picked it up 5 hours later, which should have taken "a couple of hours". Fortunately, I didn't have anything planned that day. Upon picking up my vehicle, David Schuerman informed me that the AC was working fine & my model doesn't come with a navigational system. There is no charge since nothing had to be repaired. A multi-point inspection was also performed. Of course I was dumbfounded with the results. I will come back since this first experience wasn't painful at all. More
by hmckeller
Employees Worked With
David Schuerman
March 11, 2022
I think it's absolute garbage that you don't have an EV-certified technician on staff. California EV's find their way to Nevada's used car market regularly, and you know this. Most of your staff makes n EV-certified technician on staff. California EV's find their way to Nevada's used car market regularly, and you know this. Most of your staff makes no effort to please customers. I guess you have more demand than you can satisfy. Good for you, but your customers will remember the way you treated them in the times when you want them back. Also, charging for firmware updates for an older car is poor form. No shuttle service, why? Covid? That's a lie. No car washes because Lake Mead is low? I call BS. How about you get back to serving customers again? No more excuses. On top of that all, my paperwork and key were both where they were not supposed to be. The staff took 20+ minutes to locate both with and empty bay - I don't have time for that. Get it together! More
by NS702
Employees Worked With
Ivan
March 11, 2022
I completely satisfied for the service was provided even do at the beginning was frustrated because I didn’t have an appointment do at the beginning was frustrated because I didn’t have an appointment More
by Rubencalvillo52@gmail.com
Employees Worked With
Jose? Was absolutely outstanding he did the extra mile even more
