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AutoNation Toyota Las Vegas - Service Center

Las Vegas, NV

4.5
1,291 Reviews

1,291 Reviews of AutoNation Toyota Las Vegas - Service Center

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February 16, 2022

Went in for 15k Toyota Care Service. Dealer had no solution for a problematic driver’s side floor mat except to replace it AT MY EXPENSE! A properly installed chunk of Velcro will prob More

by DennisA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Bigness
Feb 19, 2022 -

AutoNation Toyota Las Vegas responded

Hello Dennisa, we appreciate you taking the time to leave us this feedback. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (702) 605-5801 so we can work towards a resolution. We look forward to hearing from you. Take care!

February 16, 2022

Everyone is always nice and the service is fast! The lobby is clean and comfortable More

by E_rogers32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin and Ivan
Feb 18, 2022 -

AutoNation Toyota Las Vegas responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Feb 18, 2022 -

E_rogers32 responded

Thank you!

February 16, 2022

The place is clean, the staff is helpful, especially Ivan at service dept. the free water bottles really help More

by joel.gabris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Manlapat
Feb 18, 2022 -

AutoNation Toyota Las Vegas responded

Hi Joel, thank you for your kind review; we are happy to pass along your comments to the staff here at AutoNation Toyota Las Vegas! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 14, 2022

Excellent in service, Mark is always very helpful and super efficient, keep up the good work! More

by libet1105
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Guilfoile
Feb 17, 2022 -

AutoNation Toyota Las Vegas responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

February 12, 2022

I've purchased two vehicles from this dealership and continually get our service here. This place is amazing! I've worked with Jose Jimenez for so many years and he never fails to amaze me with his prof More

by Dee H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Jimenez
Feb 15, 2022 -

AutoNation Toyota Las Vegas responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Las Vegas! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

February 11, 2022

Kevin Brady must be related to TB12 as he again was a champion!! Clean and neat dealership that’s gets it done !! More

by brnelson58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Brady
Feb 14, 2022 -

AutoNation Toyota Las Vegas responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

February 11, 2022

Ivan was a great help and super efficient. I’ll only work with Ivan from now on! Thanks man!! More

by Devin Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Mandapat
Feb 14, 2022 -

AutoNation Toyota Las Vegas responded

Hi Devin, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

February 10, 2022

Bad customer service, the person who served us had a very rude attitude to my wife and me, we will never go back to AutoNation toyota for our vehicle services More

by charlesperdomo23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don't remember
Feb 12, 2022 -

AutoNation Toyota Las Vegas responded

Hello, we are deeply disappointed by your experience at AutoNation Toyota Las Vegas. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (702) 605-5801 to discuss what we can do to help.

February 10, 2022

Great customer service, really professional and friendly staff members. Loved the environment, the waiting area is perfect. More

by Nessar Ahmed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Feb 12, 2022 -

AutoNation Toyota Las Vegas responded

Hello Nessar, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

February 10, 2022

I'm well taking care of Ivan Mandapat, best advisor and friendly. Love the environment and comfortable waiting area. More

by merlene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Mandapat
Feb 12, 2022 -

AutoNation Toyota Las Vegas responded

Hello Merlene, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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