Back

AutoNation Toyota Las Vegas - Service Center

Las Vegas, NV

4.5
1,291 Reviews

1,291 Reviews of AutoNation Toyota Las Vegas - Service Center

Sort by
February 04, 2022

Service person meets you within one minute of arriving. Large, clean waiting area. “Tim” in service is the best - always pleasant and willing to help. Have a 2017 Toyota 4Runner, and have seen Tim since f More

by JEkberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim in service
Feb 08, 2022 -

AutoNation Toyota Las Vegas responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 03, 2022

This dealership has bad customer service in general when it comes to their service department. Also the waiting time is long with or without an appointment. It makes no difference. More

by rabouhaidar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
My service advisor was sick and I was pushed off by another advisor to find someone else to help me and I ended up with Mark
Feb 07, 2022 -

AutoNation Toyota Las Vegas responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (702) 605-5801 to discuss what we can do to help.

February 03, 2022

Excellent, on time service. All personnel are helpful and friendly and treat me with respect. No hidden fees. No high pressure sales, just great service. I know my car will be well taken care of at Au More

by Gammie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Lima
Feb 07, 2022 -

AutoNation Toyota Las Vegas responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 02, 2022

Vehicle was fix the first time service writer was nice and helpful the shop was very clean More

by Andy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lima Williams
Feb 06, 2022 -

AutoNation Toyota Las Vegas responded

Hi Andy, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

February 02, 2022

David is always so professional and explains everything to my understanding. I never feel like I’m being taken advantaged and any work completed is always to my satisfaction. More

by Fpbreeden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Shuerman
Feb 06, 2022 -

AutoNation Toyota Las Vegas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 31, 2022

Customer service is always great, Kevin Grady is very kind, honest and always so helpful! I More

by Juss_jen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin grady
Feb 04, 2022 -

AutoNation Toyota Las Vegas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

January 31, 2022

Jose was great! Extremely kind, knowledgeable and helpful. We had a great experience and the car was finished quicker than expected. More

by Maria D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Martinez
Feb 05, 2022 -

AutoNation Toyota Las Vegas responded

Hi Maria, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

January 31, 2022

Failed to reset “maintenance required” light. This also happened at my 20,000 mile service. It is simple, i myself can do it, but it should be done at the completion of service… that’s why we call it SERV More

by Onie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Morrisson, svc adviser
Feb 03, 2022 -

AutoNation Toyota Las Vegas responded

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (702) 605-5801 so we can work towards a resolution. We look forward to hearing from you. Take care!

January 30, 2022

Wonderful and efficient customer service! I had a bad tire air pressure sensor which was able to be fixed quicklly. More

by YotaTaco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph
Feb 02, 2022 -

AutoNation Toyota Las Vegas responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 28, 2022

Easy scheduling online, service was informative and polite. Thorough explanation after the service was completed. More

by NYYANKEES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teddy
Feb 03, 2022 -

AutoNation Toyota Las Vegas responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

...
114
...