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AutoNation Toyota Las Vegas - Service Center

Las Vegas, NV

4.5
1,305 Reviews

1,305 Reviews of AutoNation Toyota Las Vegas - Service Center

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September 06, 2021

Even though it’s still good it has gone downhill from what it was. I saw an employee cursing talking about his wife no mask More

by Baskbinn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael B service manager
Sep 08, 2021 -

AutoNation Toyota Las Vegas responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

September 06, 2021

Before I start, we do have 2 brand new car ch-r 2020 and corolla hatchback 2021. First experienced was a few weeks ago. I made an appointment because I’m a busy person, but when I get there they told me tha More

by eyafseyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim P.
Sep 09, 2021 -

AutoNation Toyota Las Vegas responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (702) 605-5801 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

September 06, 2021

Came in in with car pronlems, it was a busy day and their shop was backed up. Ivan made it happen and got my car fixed the same day! Thanks Ivan! More

by jcxshider123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Mandapat
Sep 07, 2021 -

AutoNation Toyota Las Vegas responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 06, 2021

Always a nice experience and pleasant time waiting for my vehicle there. Services done well. More

by Oyanga.childs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Sep 07, 2021 -

AutoNation Toyota Las Vegas responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

September 06, 2021

William Lima….Customer service was excellent he took good care of me and my vehicle I would definitely recommend AutoNation Toyota to my friends and family. More

by Vanessa_arciniega
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Lima
Sep 06, 2021 -

Vanessa_arciniega responded

Thank you AutoNation for the great experience

September 06, 2021

When they say all service included on a lease, what they mean is only oil changes. And if something else is wrong, don’t expect it to get fixed. My sunglass holder fell and won’t stay up and all they did wa More

by heatherb
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Michael Bigness
Sep 09, 2021 -

AutoNation Toyota Las Vegas responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Las Vegas. Thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

September 05, 2021

AutoNation Toyota on Sahara has an excellent service department. We have been coming here for four years and have never been disappointed. They are easy to work with and fairly priced. More

by AimBar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan and Tim Ellis
Sep 06, 2021 -

AutoNation Toyota Las Vegas responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 02, 2021

I always get my truck service at the dealership and that’s because of the customer service. Ivan is always the tech and always does what he can to make sure everything is up to date and done in a timel More

by Ryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Mandapat
Sep 06, 2021 -

AutoNation Toyota Las Vegas responded

Hi Ryan, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

September 02, 2021

Customers when go to service make sure to take video and pics to your vehicle because the xxxxxxxx will ruin your vehicle and won’t be responsible for it . They did it to me 🤬 More

by Mario Trujillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service manager
Sep 06, 2021 -

AutoNation Toyota Las Vegas responded

Hi Mario, we appreciate you taking the time to respond. The staff at AutoNation Toyota Las Vegas take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (702) 605-5801 to discuss what we can do to help.

September 01, 2021

Ivan was very helpful, excellent customer service. He kept me informed through out the process including updating the estimated completion time. Best tech I ever worked with at the dealer. More

by williamepage
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivanchris Mandapat
Sep 04, 2021 -

AutoNation Toyota Las Vegas responded

Hi, we're happy you found Ivan to be so supportive during your experience here at AutoNation Toyota Las Vegas. Please don't hesitate to reach out to us if there's anything more we can do!

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