AutoNation Toyota Las Vegas - Service Center

the ambience of the dealership is welcoming and relaxing. our service advisor, michael bigness, is accommodating, supportive and reliable. every time i visit is worthwhile. our service advisor, michael bigness, is accommodating, supportive and reliable. every time i visit is worthwhile. More

Mark Guilfoile is my usual service advisor to the point that he knows my name by face recognition. He is always quick and courteous and always keeps me informed as to the status of my vehicle if anything that he knows my name by face recognition. He is always quick and courteous and always keeps me informed as to the status of my vehicle if anything comes up that wasn't discussed at drop off. Great guy! More

always a pleasure when a dealership makes an un-pleasurable experience, pleasant. My service advisor, Mark, is always a pleasure to deal with and the work is always completed as promised. un-pleasurable experience, pleasant. My service advisor, Mark, is always a pleasure to deal with and the work is always completed as promised. More

Our service advisor, Joey Martinez, always gives us the best of service. He's on time, gives us accurate pricing, and we never feel like he's trying to upsell us, which is very refreshing. Thank you, Joe best of service. He's on time, gives us accurate pricing, and we never feel like he's trying to upsell us, which is very refreshing. Thank you, Joey!! More

I changed a tire and waited four hours for too long. makes me feel that the efficiency of work is very slow. I hope I won’t wait that long in the future. makes me feel that the efficiency of work is very slow. I hope I won’t wait that long in the future. More

They did not give me the pricing after service that they approved during initial consultation. I had to end up paying $60 over the first price that I was told during processing. approved during initial consultation. I had to end up paying $60 over the first price that I was told during processing. More

Schedule a simple oil change and still have to wait over 2 hours is unacceptable. They didn’t even pull the car into the back until 2 hours later then only took 10 min to do the work. 2 hours is unacceptable. They didn’t even pull the car into the back until 2 hours later then only took 10 min to do the work. More

Michael took good care of me while I waited for my car. He was on time and explained everything to me to make it easy for me. I don’t understand why it takes over 2 hours for every service. I’ve been co He was on time and explained everything to me to make it easy for me. I don’t understand why it takes over 2 hours for every service. I’ve been coming in your dealership for 2 years now and every service is over 2 hours, that is way too long. I’m sure other customers have complained about the wait. I’ve been driving Toyota since 1985 and I’ve never had to wait that long in other dealerships. More