AutoNation Toyota Las Vegas - Service Center

Good service. Recommendation was all brake pads had to be changed then was notified that just front brake pads needed changing. Don't understand why all 4 was reco Recommendation was all brake pads had to be changed then was notified that just front brake pads needed changing. Don't understand why all 4 was recommended initially, but glad ony the front had to be changed. More

They don't honor warranty. They lie about what they are selling you. After complaining I was sent to less experienced employee on next visit which made hassle even worse. They lie about what they are selling you. After complaining I was sent to less experienced employee on next visit which made hassle even worse. More

Service writer Jose Jiminez is the reason I've come here 15 years for service and the purchase of one of my cars. He's knowledgeable, professional, and honest. 15 years for service and the purchase of one of my cars. He's knowledgeable, professional, and honest. More

Excellent scheduling options for routine maintenance. Dealership provided round trip transportation while my Highlander was being serviced. Work completed within the time the service writer estimated Dealership provided round trip transportation while my Highlander was being serviced. Work completed within the time the service writer estimated. Very pleased, I will be returning. More

I always have a great experience when dealing with this dealership. I bought my van with them 2 years ago and the salesperson was very professional and polite, he also had great follow through. Now I get i dealership. I bought my van with them 2 years ago and the salesperson was very professional and polite, he also had great follow through. Now I get it serviced here and am very pleased with the service department. They are fast, very knowledgeable and have great customer service. The facility is very nice and the waiting area very nice and comfortable. More

i purchased my first car in 2008 since then it’s my favorite dealership great service favorite dealership great service More

I have been very satisfied during past service visits. This time, the service drive way was full of cars and there was a long line of customers waiting to see a service technician. I was told that Auton This time, the service drive way was full of cars and there was a long line of customers waiting to see a service technician. I was told that Autonation has reduced staffing hence the backlog of vehicles and customers waiting. More

The service advisor, Tim Phillis, was very informative and helpful. I felt like member of the family. and helpful. I felt like member of the family. More

The dealership is ok. Long wait times. And the customer services is extremely lacking. 3 hours for an oil change is bonkers (for the lack of better words). Long wait times. And the customer services is extremely lacking. 3 hours for an oil change is bonkers (for the lack of better words). More

Tim P is an excellent service advisor and I would recommend him to assist you. recommend him to assist you. More