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AutoNation Toyota Las Vegas - Service Center

Las Vegas, NV

4.5
1,298 Reviews

1,298 Reviews of AutoNation Toyota Las Vegas - Service Center

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August 09, 2023

Excellent scheduling options for routine maintenance. Dealership provided round trip transportation while my Highlander was being serviced. Work completed within the time the service writer estimated More

by earleneevans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William, service writer and Jose, driver
Aug 11, 2023 -

AutoNation Toyota Las Vegas responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 07, 2023

I always have a great experience when dealing with this dealership. I bought my van with them 2 years ago and the salesperson was very professional and polite, he also had great follow through. Now I get i More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
Aug 11, 2023 -

AutoNation Toyota Las Vegas responded

Hi Lisa, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 04, 2023

i purchased my first car in 2008 since then it’s my favorite dealership great service More

by Ardi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NATHAN STRATILATOFF
Aug 08, 2023 -

AutoNation Toyota Las Vegas responded

Hi Ardi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 02, 2023

I have been very satisfied during past service visits. This time, the service drive way was full of cars and there was a long line of customers waiting to see a service technician. I was told that Auton More

by robert.serpico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lobos
Aug 06, 2023 -

AutoNation Toyota Las Vegas responded

Hello, thank you for leaving this detailed feedback about your experience with our dealership. If you need more help, our team is available to talk -- safe travels!

August 01, 2023

The service advisor, Tim Phillis, was very informative and helpful. I felt like member of the family. More

by oakleywooldridge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Phillis
Aug 07, 2023 -

AutoNation Toyota Las Vegas responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Las Vegas. If you ever need anything else from us, please feel free to give us a call or stop by. Have a fantastic day!

July 31, 2023

Very friendly adviser. made me feel welcome Very clean waiting area. Could use a few more cars on the showroom floor. More

by GOLDWING768
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Schuerman
July 31, 2023

The dealership is ok. Long wait times. And the customer services is extremely lacking. 3 hours for an oil change is bonkers (for the lack of better words). More

by Toyota26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David, Tania
Aug 04, 2023 -

AutoNation Toyota Las Vegas responded

Hi, thank you for taking the time to share your feedback with us. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (702) 605-5801 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

July 31, 2023

Tim P is an excellent service advisor and I would recommend him to assist you. More

by jbakkedahl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim P
Aug 04, 2023 -

AutoNation Toyota Las Vegas responded

Hello, thank you for your kind review; we are happy to pass along your comments to Tim here at AutoNation Toyota Las Vegas! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 28, 2023

The amenities are good! Coffee, water and etc! The wait time is good! The service advisor was attentive! More

by h.tillman
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Guilfoile
Aug 01, 2023 -

AutoNation Toyota Las Vegas responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 28, 2023

Took my 2022 Toyota Corolla in for its 24 month maintenance and had them replace my engine and in -cabin air filters car runs great always provides great service and customer service looking forwar More

by nvstormchaserdan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tao Harrison
Aug 01, 2023 -

AutoNation Toyota Las Vegas responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

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