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AutoNation Toyota Las Vegas - Service Center

Las Vegas, NV

4.5
1,292 Reviews

1,292 Reviews of AutoNation Toyota Las Vegas - Service Center

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May 24, 2023

the service was great and the friendly staff. the facility was clean as well. thank you More

by lvmoonpie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
can't remember
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May 27, 2023 -

AutoNation Toyota Las Vegas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 28, 2023 -

lvmoonpie responded

thank ypu

May 24, 2023

I bought my new car here in 2020 and have faithfully had it serviced there. Friendly and efficient staff and good follow up offers for service. More

by Switzernyc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
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May 27, 2023 -

AutoNation Toyota Las Vegas responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Las Vegas. If you ever need help, just give us a call. Happy motoring!

May 23, 2023

The service here is top notch. My service rep, David S., is always courteous and helpful. More

by shimmytess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Schuerman
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May 26, 2023 -

AutoNation Toyota Las Vegas responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

May 23, 2023

Went in for tire rotation and waited for three hours for this simple task. Frustrating. Service person did not update what was going on. Had to keep asking him on updates. When complete, I noticed my window More

by jgtyler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin
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May 26, 2023 -

AutoNation Toyota Las Vegas responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (702) 605-5801 to discuss what we can do to help.

May 22, 2023

Service was prompt. Vehicle needs were discussed thoroughly with me. The waiting area was customer friendly. More

by Bobsterb1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Jimenez
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May 26, 2023 -

AutoNation Toyota Las Vegas responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 21, 2023

Toyota AutoNation provides excellent customer service, reliable vehicles, and a stress-free buying experience. Highly recommended! More

by Luckyfitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tatum
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May 23, 2023 -

AutoNation Toyota Las Vegas responded

Hi, we appreciate your positive review about your recent experience with us! We appreciate your recommendation of AutoNation Toyota Las Vegas and we hope to be of service again in the future.

May 18, 2023

Recommended future service to be address. Before they do courtesy car wash that was a huge plus for customer service. More

by gerardo.lorenzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate
Report | Print
May 22, 2023 -

AutoNation Toyota Las Vegas responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Toyota Las Vegas and we hope to be of service again in the future.

May 18, 2023

Mark was amazing, the check in was seamless, he kept me updated during the repair process. 5 Diamond 5 Star Service. More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Report | Print
May 22, 2023 -

AutoNation Toyota Las Vegas responded

Hi Paul, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 18, 2023

Great customer service. Fast and reliable. Everything seem great with my car so far after the appointment. More

by Kendallcooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Phillips
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May 22, 2023 -

AutoNation Toyota Las Vegas responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 18, 2023

I was calling to get hold of the service advisor or any one of them for questions on the service performed on my SUV, but no response from the voice mail I left over the phone. More

by paulb7657
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nathan
Report | Print
May 22, 2023 -

AutoNation Toyota Las Vegas responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

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