AutoNation Toyota Las Vegas - Service Center

The service was so quick and efficient. Greeted by friendly employees, treated respectfully. No delays. Greeted by friendly employees, treated respectfully. No delays. More

This dealership scheduled my car maintenance work whenever we asked and promptly took the car for servicing without delay. The dealership honored the coupons and did the needed work promptly. This is whenever we asked and promptly took the car for servicing without delay. The dealership honored the coupons and did the needed work promptly. This is the dealership that I recommend for everybody. More

On my first visit to this dealership, almost 3 years ago, I was impressed that they didn't push unnecessary work on me. However, I'm not impressed with my second visit. They misdiagnosed the noise that wa I was impressed that they didn't push unnecessary work on me. However, I'm not impressed with my second visit. They misdiagnosed the noise that was the purpose of my visit after not fully investigating the problem. I then asked for a transmission service. They managed to break the welds for the drain plug nut so that drain plug now just spins. They couldn't drain the transmission but also couldn't stop it from leaking. It did not leak at all when I brought the truck to them. They blamed the previous mechanic for over tightening the drain plug, but again, it was not leaking. The previous mechanic didn't break anything. This dealership then said it would be over $800 to replace the transmission pan to fix the leak, a problem that didn't exist when I got there, and I'd have to wait a day for parts to come in. I declined. In the end I was charged $190 for them to misdiagnose the original problem and then break my truck. The original noise was a loud clacking under acceleration or while facing up an incline, even when stationary. They guessed that something had broken lose inside the front, passenger side CAT. It was actually a failed spring inside the starter. The gear in the starter was free to slide forward and back, the noise was that gear bouncing off the flywheel. That could have ended very badly if a more thorough mechanic hadn't solved the problem. I will be replacing my transmission pan myself, with OEM parts, for less than half of what the dealership wanted to charge me to fix their mistake. More

I arrived early for 10:05 service appointment. I was given an estimated 2 hour timeframe for completion. I decided to wait in customer waiting area. Service was completed in just under 2 hours. Jo I was given an estimated 2 hour timeframe for completion. I decided to wait in customer waiting area. Service was completed in just under 2 hours. Jonathan Lobos and rest of service reps were very friendly. More

Scheduled Oil Change . Took over 2 hours. Don't know if I got synthetic or regular oil Paid almost $100 . Sticker on wind shield show return in 5000 miles ? Prior to this Took over 2 hours. Don't know if I got synthetic or regular oil Paid almost $100 . Sticker on wind shield show return in 5000 miles ? Prior to this visit all oil change were 10,000 miles More

I started bringing my vehicle to Auto Nation Toyota/Sahara a few years ago. Everyone so far has been courteous and professional, an essential requirement for me to continue with a service provi Toyota/Sahara a few years ago. Everyone so far has been courteous and professional, an essential requirement for me to continue with a service provider. I purchased my 2013 Highlander from another Toyota dealership location in Las Vegas in 2013. However, I discontinued my scheduled maintenance service there due to Heavy Unnecessary Upsale service recommendations every time I took my vehicle in. That's when I made the change to Auto Nation on Sahara Avenue. Thus far, I have been very satisfied. I highly recommend Auto Nation Toyota/Sahara for your vehicles routine scheduled maintenance. More

Mr. Jose Jimenez is an amazing asset to your company. He is always very informative and very professional.he had totally earn our trust and respect. is always very informative and very professional.he had totally earn our trust and respect. More

Helped with my tire lock very quickly and got me one very quickly and professionally quickly and professionally More

Friendly and courteous staff. Clean showroom, facilities, and lot. It was easy to make appointments on their website. Clean showroom, facilities, and lot. It was easy to make appointments on their website. More

I was very disappointed with the service I received. It appears that I was over charged. Brake fluid does not cost that much. Plus, I had a simple request which I was willing to pay for. I asked for hel It appears that I was over charged. Brake fluid does not cost that much. Plus, I had a simple request which I was willing to pay for. I asked for help in putting on a seat cover on my back seat for my puppy. The clerk (the ones that take your keys when you pull up). Started helping. Mark Guilfoile stopped him. I find that very selfish and biased of him. I asked him his reason and he rudely said, “it’s not our job”. On my way out, I asked to speak to a manager. Michael, Service Advisor, asked me what was the matter. I explained to him what had happened. Michael offered to help. He was very nice, professional, supportive and understanding. We got it done in less than five minutes. Thanks to Michael for his outstanding customer service. More