AutoNation Toyota Las Vegas - Service Center

Scheduled Oil Change . Took over 2 hours. Don't know if I got synthetic or regular oil Paid almost $100 . Sticker on wind shield show return in 5000 miles ? Prior to this Took over 2 hours. Don't know if I got synthetic or regular oil Paid almost $100 . Sticker on wind shield show return in 5000 miles ? Prior to this visit all oil change were 10,000 miles More

Mr. Jose Jimenez is an amazing asset to your company. He is always very informative and very professional.he had totally earn our trust and respect. is always very informative and very professional.he had totally earn our trust and respect. More

I started bringing my vehicle to Auto Nation Toyota/Sahara a few years ago. Everyone so far has been courteous and professional, an essential requirement for me to continue with a service provi Toyota/Sahara a few years ago. Everyone so far has been courteous and professional, an essential requirement for me to continue with a service provider. I purchased my 2013 Highlander from another Toyota dealership location in Las Vegas in 2013. However, I discontinued my scheduled maintenance service there due to Heavy Unnecessary Upsale service recommendations every time I took my vehicle in. That's when I made the change to Auto Nation on Sahara Avenue. Thus far, I have been very satisfied. I highly recommend Auto Nation Toyota/Sahara for your vehicles routine scheduled maintenance. More

Helped with my tire lock very quickly and got me one very quickly and professionally quickly and professionally More

Friendly and courteous staff. Clean showroom, facilities, and lot. It was easy to make appointments on their website. Clean showroom, facilities, and lot. It was easy to make appointments on their website. More

I was very disappointed with the service I received. It appears that I was over charged. Brake fluid does not cost that much. Plus, I had a simple request which I was willing to pay for. I asked for hel It appears that I was over charged. Brake fluid does not cost that much. Plus, I had a simple request which I was willing to pay for. I asked for help in putting on a seat cover on my back seat for my puppy. The clerk (the ones that take your keys when you pull up). Started helping. Mark Guilfoile stopped him. I find that very selfish and biased of him. I asked him his reason and he rudely said, “it’s not our job”. On my way out, I asked to speak to a manager. Michael, Service Advisor, asked me what was the matter. I explained to him what had happened. Michael offered to help. He was very nice, professional, supportive and understanding. We got it done in less than five minutes. Thanks to Michael for his outstanding customer service. More

Always come to you for my car service I feel safe knowing you’re going to take care of my car I had my car towed very stressful it would not start you took care of me very quickly thank you Mike no more you’re going to take care of my car I had my car towed very stressful it would not start you took care of me very quickly thank you Mike no more stress big hugs to all More

Always very courteous, honest, and efficient. Any maintenance work or repair that I have had done,I have been very satisfied. Final bill matches the estimate. Good work! Any maintenance work or repair that I have had done,I have been very satisfied. Final bill matches the estimate. Good work! More

Representative was great, always keeping me updated on my car service and pricing. No pressure/haggling feeling. Got a rental for free during the process of my car getting repaired. car service and pricing. No pressure/haggling feeling. Got a rental for free during the process of my car getting repaired. More

For over 20 years I have been going to this service dept. For the same time Tim Phyllis has been my service advisor. I always trust my repairs and my cars to Tim. Thank you for always taking care of th dept. For the same time Tim Phyllis has been my service advisor. I always trust my repairs and my cars to Tim. Thank you for always taking care of them. More