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AutoNation Toyota Las Vegas - Service Center
Las Vegas, NV
1,293 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,293 Reviews of AutoNation Toyota Las Vegas - Service Center
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March 11, 2023
Not the greatest service. I have an appointment and walk in the service department with no greeting. 6-8 advisors and no body says anything. I have to ask one of them who s I have an appointment and walk in the service department with no greeting. 6-8 advisors and no body says anything. I have to ask one of them who says that i need to speak with another. All while 4-5 of them are doing nothing! Why can't they check me in. Went to pick up the car and same thing. One advisor, who I have to wait for, then says "go to the cashier". Get the car and it smells! No car wash. Not the best first or last impression. Will be going elsewhere for services. More
by charlesa
Employees Worked With
Unmemorable names
March 10, 2023
I really don’t know what was done on my car. I received an work sheet but as a service list it is funny. For instance the floor pads were checked! Tire pressures fixed, which I doubt since the I received an work sheet but as a service list it is funny. For instance the floor pads were checked! Tire pressures fixed, which I doubt since they were the same as before service. Interior disinfected but nothing was changed. In general I didn’t feel any real changes. Even didn’t see if the oil change was done. More
by Raminkt
Employees Worked With
William, Kevin
March 08, 2023
Starting out I'm very happy with my service adviser. Very personable and made me feel welcome and appreciated my business. Serviceing of the car was very thorough. Will definitely return. Very personable and made me feel welcome and appreciated my business. Serviceing of the car was very thorough. Will definitely return. More
by GOLDWING768
Employees Worked With
KEVIN GRADY
March 08, 2023
Starting out by saying I was very happy with my service advisor. Very personable and made me feel welcome. and appreciated my business.Servicing of my vehicle was very thorough. I will definer\tely retur advisor. Very personable and made me feel welcome. and appreciated my business.Servicing of my vehicle was very thorough. I will definer\tely return. More
by GOLDWING768
Employees Worked With
Kevin Grady
March 08, 2023
Took my 4Runner in for maintenance. My tires now rub the wheel wells and there in no dealer accountability. My tires now rub the wheel wells and there in no dealer accountability. More
by datkinson
Employees Worked With
Service guy, service manager and general manager. Service manager it a total jerk (could use much stronger language. Other 2 were great
March 07, 2023
Great service from service advisor Tatum Garcia. Very quick oil change and inspection. Ms. Garcia was very helpful with my need to come in for an earlier appointment. Very quick oil change and inspection. Ms. Garcia was very helpful with my need to come in for an earlier appointment. More
by cardplayercruise
Employees Worked With
Tatum Garfcia
March 04, 2023
I scheduled an Oil Change and arrived at 7:45am and didn’t leave the dealership till 2:55pm. Over seven hours , not exaggerating, to complete an oil change. Not even the worst part. When I got home I d didn’t leave the dealership till 2:55pm. Over seven hours , not exaggerating, to complete an oil change. Not even the worst part. When I got home I decided to see if fluid levels were topped off. Nope…no coolant put in, washer fluid or break fluid. Not a great experience at all. Dealership explained I have a Dodge Vehicle but they are a Toyota Dealership. I explained y’all sold me the vehicle and the car package and that should not be an excuse. Even tho I still have free oil changes from my car package I bought I still will go elsewhere and PAY. Should be no excuse not taking care of fluid levels. That is extremely dangerous for the vehicle and I will be reporting to BBB about this awful experience! More
by Ruben
Employees Worked With
Kevin
