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AutoNation Toyota Las Vegas - Service Center

Las Vegas, NV

4.5
1,292 Reviews

1,292 Reviews of AutoNation Toyota Las Vegas - Service Center

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November 17, 2022

Customer service was excellent. William took care of me as soon as I walked in. More

by Quueaglesz
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William
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Nov 21, 2022 -

AutoNation Toyota Las Vegas responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

November 17, 2022

I have been dealing with Autonation Toyota Las Vegas for the past 24 years and have never had a bad experience they always treat me well and take excellent care of my cars. More

by Carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Guilfoile
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Nov 21, 2022 -

AutoNation Toyota Las Vegas responded

Hi Carol, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Toyota Las Vegas. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us anytime! Take care!

November 17, 2022

Service was quick everyone was friendly. . Tim Phillips as usual took great care of me. More

by peiserjd1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Phillips
Report | Print
Nov 21, 2022 -

AutoNation Toyota Las Vegas responded

Hi, thank you for your kind review; we are happy to pass along your comments to Tim Phillips here at AutoNation Toyota Las Vegas! If you need more help, our team is available to talk -- safe travels!

November 17, 2022

I live in the east side of town but I prefer to be service by AutoNation Toyota West cause the service adviser at West Sahara much better service. He take his time to explain and answer your questions More

by rfaller888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Me. Garcia
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Nov 21, 2022 -

AutoNation Toyota Las Vegas responded

Hi, we appreciate you taking the time to leave us a response. If you need more help, our team is available to talk -- safe travels!

November 16, 2022

Awesome quick service. Mark Guilfoile, the Asst Service Manager from the Toyota Sahara West location in Las Vegas and Aubrey Wright from the Call Center made sure I was a h More

by Justin Christensen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Guilfoile, Aubrey Wright
Report | Print
Nov 20, 2022 -

AutoNation Toyota Las Vegas responded

Hi Justin, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 16, 2022

Jose J is great and all team memebers as well. They have great service and are friendly. More

by Geanette Gomez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Jimenez
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Nov 20, 2022 -

AutoNation Toyota Las Vegas responded

Hi Geanette, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

November 16, 2022

Made appointment. Everything went smoothly and out in 1 hour. Repaired tire with nail very quickly. More

by derbymax99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Lima
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Nov 20, 2022 -

AutoNation Toyota Las Vegas responded

Hi, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

November 15, 2022

Mark, my Service Advisor, was very professional. Got my car service and back to me time without ISSUES. More

by justproperties
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MARK G
Report | Print
Nov 19, 2022 -

AutoNation Toyota Las Vegas responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

November 15, 2022

Tecnitian with no expiriencie when advising the customers make clients pay more i did notice yesterday. More

by chaluparamos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tatum Garcia
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Nov 18, 2022 -

AutoNation Toyota Las Vegas responded

Hi Chaluparamos, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (702) 605-5801 to discuss what we can do to help.

November 15, 2022

Didn’t fixed properly the brake noise of my car and I came back to the dealer my service advisor suggest me to buy a new rotor and brake and I ask how much the labor and part he say $1300. I told him my More

by Jolly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keven Grady
Report | Print
Nov 15, 2022 -

Jolly responded

N/A

Nov 18, 2022 -

AutoNation Toyota Las Vegas responded

Hi Jolly, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (702) 605-5801 to discuss what we can do to help.

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