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AutoNation Toyota Las Vegas - Service Center

Las Vegas, NV

4.5
1,297 Reviews

1,297 Reviews of AutoNation Toyota Las Vegas - Service Center

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November 12, 2022

Excellent and fast service, good customer service, they will answer any questions related to the vehicle, will continue going for service even after the 25,000 miles free service. Thank you More

by sba7
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harrison Lao
Nov 18, 2022 -

AutoNation Toyota Las Vegas responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Nov 18, 2022 -

sba7 responded

Thank you

November 11, 2022

Always professional and my service representative, Michael Bigness, is the best! He is always honest with me and tells me what service can wait and what needs to be done immediately. More

by sangle1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Bigness
Nov 20, 2022 -

AutoNation Toyota Las Vegas responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Toyota Las Vegas. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

November 10, 2022

This is my first toyota I love my truck. When I bought GMC and took my vehicle for service they brought it back to me washed not dirty. Also I had to wait at dealership because they said shu More

by heartmill
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Nov 10, 2022 -

heartmill responded

Servive advisor Jonathan was extremely helpful and courteous

November 10, 2022

Easy check in. Checked out several concerns I had. Did not sell what I didn’t need. More

by paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Nov 19, 2022 -

AutoNation Toyota Las Vegas responded

Hi Paul, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 10, 2022

Super friendly and helpful! Easy to make an appointment online or when I call, and work done has always been timely! More

by K26kendall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey
Nov 19, 2022 -

AutoNation Toyota Las Vegas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 10, 2022

The mileage on my invoice was incorrect, I waited for almost 2 hours and it wasn't until I went and checked that they told me my car was done. I have no idea how long it was done. The person I dealt with More

by Omar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin
Nov 20, 2022 -

AutoNation Toyota Las Vegas responded

Hi Omar, we appreciate you taking the time to respond. The staff at AutoNation Toyota Las Vegas take our reviews very seriously. If you are willing, please call our General Manager at (702) 605-5801 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

November 10, 2022

Great and fast service! Easy scheduling and excellent communication from service staff. Would highly recommend! More

by RTEA2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Schuerman
Nov 19, 2022 -

AutoNation Toyota Las Vegas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Toyota Las Vegas and we hope to be of service again in the future.

November 09, 2022

Great service. Kevin Grady was an amazing guy very helpful. I would recommend this location to anyone. More

by lalonnijackson86
Recommend Dealer
Yes
Employees Worked With
Kevin Grady
Nov 16, 2022 -

AutoNation Toyota Las Vegas responded

Hi, thank you for your kind review; we are happy to pass along your comments to Kevin here at AutoNation Toyota Las Vegas! We appreciate your recommendation of AutoNation Toyota Las Vegas and we hope to be of service again in the future. Take care!

November 09, 2022

After $315. 00 in charges, Auto Nation Service Department failed to repair a simple TPMS discrepancy. I left still broken, but had to pay the bill to get my keys. More

by tangozulu2407
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Advisor
November 09, 2022

The staff were very nice, accommodating and helpful! It was a pleasant visit! Thanks to Harrison and William More

by Sweetpie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Lima
Nov 16, 2022 -

AutoNation Toyota Las Vegas responded

Hi, thank you for your positive review. We're happy to have been of service to you. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

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