Back

AutoNation Toyota Las Vegas - Service Center

Las Vegas, NV

4.5
1,291 Reviews

1,292 Reviews of AutoNation Toyota Las Vegas - Service Center

Sort by
November 10, 2022

The mileage on my invoice was incorrect, I waited for almost 2 hours and it wasn't until I went and checked that they told me my car was done. I have no idea how long it was done. The person I dealt with More

by Omar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin
Nov 20, 2022 -

AutoNation Toyota Las Vegas responded

Hi Omar, we appreciate you taking the time to respond. The staff at AutoNation Toyota Las Vegas take our reviews very seriously. If you are willing, please call our General Manager at (702) 605-5801 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

November 10, 2022

Great and fast service! Easy scheduling and excellent communication from service staff. Would highly recommend! More

by RTEA2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Schuerman
Nov 19, 2022 -

AutoNation Toyota Las Vegas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Toyota Las Vegas and we hope to be of service again in the future.

November 09, 2022

After $315. 00 in charges, Auto Nation Service Department failed to repair a simple TPMS discrepancy. I left still broken, but had to pay the bill to get my keys. More

by tangozulu2407
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Advisor
November 09, 2022

The staff were very nice, accommodating and helpful! It was a pleasant visit! Thanks to Harrison and William More

by Sweetpie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Lima
Nov 16, 2022 -

AutoNation Toyota Las Vegas responded

Hi, thank you for your positive review. We're happy to have been of service to you. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

November 09, 2022

Great service. Kevin Grady was an amazing guy very helpful. I would recommend this location to anyone. More

by lalonnijackson86
Recommend Dealer
Yes
Employees Worked With
Kevin Grady
Nov 16, 2022 -

AutoNation Toyota Las Vegas responded

Hi, thank you for your kind review; we are happy to pass along your comments to Kevin here at AutoNation Toyota Las Vegas! We appreciate your recommendation of AutoNation Toyota Las Vegas and we hope to be of service again in the future. Take care!

November 08, 2022

Dropped off my car for services which the dealership had failed to let me know I needed when I had recently brought it in for oil change. The check in process was great but when I returned to pick up later More

by Jan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan
Nov 16, 2022 -

AutoNation Toyota Las Vegas responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (702) 605-5801. We hope to hear from you.

November 08, 2022

never again, i’m talking about them car service, be careful when you do your oil change there, check your dipstick Wednesday are done. More

by xdaliborx81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Morrison
Nov 16, 2022 -

AutoNation Toyota Las Vegas responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (702) 605-5801. We hope to hear from you.

November 08, 2022

He listened to my request well. He kindly explained to me well. Called after work was done. More

by inyoung2001
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tim Phillis
Nov 15, 2022 -

AutoNation Toyota Las Vegas responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 07, 2022

Outstanding service by my service advisor Tim. I enjoyed the waiting area it’s nice and clean with my complementary coffee. Thank You More

by zerihun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim
Nov 14, 2022 -

AutoNation Toyota Las Vegas responded

Hi Zerihun, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 07, 2022

Had a good experience with dropping off my rav4 off to get an oil change. Quick and easy drop off and pick up. More

by Kathleen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Lobos
Nov 14, 2022 -

AutoNation Toyota Las Vegas responded

Hi Kathleen, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

...
48
...