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AutoNation Toyota Leesburg

Leesburg, VA

4.8
1,465 Reviews
AutoNation Toyota Leesburg is your go-to destination for all things Toyota in the Washington, D.C. area, and is one of the largest Toyota dealerships in Virginia. Located west of Washington, our Leesburg dealership can be found directly south of the Leesburg Premium Outlets. From the latest new Toyota vehicles for sale, to our extensive and diverse pre-owned inventory, AutoNation Toyota Leesburg has it all. Visit our website to learn more, and schedule a test drive today.
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1 Cardinal Park Drive SE

Leesburg, VA

20175

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Showing 1,465 reviews

October 05, 2021

First time buying a car and they made it so easy and comfortable! I'd recommend them to anyone looking. Friendly staff, great follow-up support, really went above and beyond to make sure we got what we More

by jessicatcannon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan, Bill
Oct 09, 2021 -

AutoNation Toyota Leesburg responded

Hello, we are pleased to hear you had such a positive experience with us! We appreciate your recommendation of AutoNation Toyota Leesburg and we hope to be of service again in the future.

October 02, 2021

I've brought my car here four times to fix the blue tooth and they've never fixed it. It ALWAYS takes three hours compared to one hour at other Toyota dealerships in the area. More

by jaredlaney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin
Oct 05, 2021 -

AutoNation Toyota Leesburg responded

Hi, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We would like the opportunity to make this up to you. Please contact our manager at (571) 357-3965 so we can make your experience a positive one. Thank you.

Oct 05, 2021 -

jaredlaney responded

I just called this morning at 7:45am and was routed to an offsite call center where Andy told me they'd send you a message. I also called Justin 4 times this week with no response.

September 26, 2021

Great dealership! The customer service is very good, friendly scheduler staff, service techs are well qualified… but like anybody that works for you, you have to check them and make sure they’ve done th More

by robertwbennett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan
Sep 28, 2021 -

AutoNation Toyota Leesburg responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 20, 2021

This is our second car bought from Autonation Toyota Leesburg. Both times have been great. Most recently we purchased a 2021 Rav4 Limited. Marta was very helpful in showing us the vehicle and explaining More

by MikeW
Recommend Dealer
Yes
Employees Worked With
Marta Szakos, Olivia Lim
Sep 26, 2021 -

AutoNation Toyota Leesburg responded

Mikew, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Leesburg! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

September 15, 2021

Interaction with each employee was good. The service was prompt, efficient, and to my knowledge, good. I would recommend Auto Nation for anyone requiring service. More

by AHL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not remember names
Sep 17, 2021 -

AutoNation Toyota Leesburg responded

Hi, thanks so much for the warm recommendation of the team here at AutoNation Toyota Leesburg. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 14, 2021

Service on my Toyota took to long A simple oil changes should not take an hour and a half I had an appointment and was early More

by Big Ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Sep 17, 2021 -

AutoNation Toyota Leesburg responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 14, 2021

They do what is requested, while checking what is needed. Unlike other Toyota Service centers I’ve gone to, AutoNation doesn’t press me to go beyond what my car requires at the time. More

by Prius owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
Sep 17, 2021 -

AutoNation Toyota Leesburg responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 13, 2021

I take my vehicle to Auto Nation for all of my services. Brian Dorsey is an outstanding service rep and I highly recommend him. More

by rds1502
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cashier, very courteous
Sep 15, 2021 -

AutoNation Toyota Leesburg responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Toyota Leesburg and we hope to be of service again in the future.

September 13, 2021

The service was ok, I requested and paid $35 for car wash to clean the interior and exterior of my car but when I got in to my car only the exterior was washed and they had left my windows down during a rain More

by askarqu
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
I can't remember
Sep 15, 2021 -

AutoNation Toyota Leesburg responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Toyota Leesburg take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (571) 357-3965 to discuss what we can do to help.

September 13, 2021

The longest wait times. Good waiting area. But WOW. 2+ hours for an oil change. More

by kabernsm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Sep 15, 2021 -

AutoNation Toyota Leesburg responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

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