AutoNation Toyota Leesburg

The sales team did not try to pressure sale me my new vehicle. They were knowledgeable and professional. Overall I had a positive buying experience and will definitely come back when it's time to shop fo vehicle. They were knowledgeable and professional. Overall I had a positive buying experience and will definitely come back when it's time to shop for my next vehicle. More

This was my 30,000 mile check on a nine year old car. Luis, the service manager was extremely friendly. He was very knowledgeable and professional. He advised that service would take approximately thre Luis, the service manager was extremely friendly. He was very knowledgeable and professional. He advised that service would take approximately three hours to complete, he offered me a ride home. Mid way through the service, he called and explained that everything was looking good and to advise of the time the service would be complete. At the end of the service, he sent a car to pick me up and take me back to the dealership to retrieve my car. Thank you for such a seamless process. More

From start to finish I felt the customer service was excellent. The work was done when I was told that it would be done; the cost was expected and reasonable. excellent. The work was done when I was told that it would be done; the cost was expected and reasonable. More

Our salesman Mr. Winfree was excellent. He listened and was so helpful. We had a few issues with the dealer, which were taken care of, to our satisfaction. We are p Winfree was excellent. He listened and was so helpful. We had a few issues with the dealer, which were taken care of, to our satisfaction. We are pleased with our purchase. More

Great price and great sales person Patrice. Nice staff and all around nice experience. Would buy there again. Nice staff and all around nice experience. Would buy there again. More

Jorge was super helpful when I brought my son in to buy his first car! He answered all of our questions and was so pleasant to work with. I would happily come back to buy another car in the future! his first car! He answered all of our questions and was so pleasant to work with. I would happily come back to buy another car in the future! More

Service was part of Toyota Care program. Simple oil change, rotate tires, check a bunch of stuff. Nothing complex. Left car overnight and picked up next day. Wait at Cashier's Desk was a Simple oil change, rotate tires, check a bunch of stuff. Nothing complex. Left car overnight and picked up next day. Wait at Cashier's Desk was a bit long. The car wash was fair (windshield remained dirty with bugs and back window still covered with dirt. More

I’m very happy impressed and satisfied with the service I received in this location received in this location More

Highly recommend AutoNation over Koons in Tysons. After completing services through Koons my steering wheel had a bad shake. I called Koons to have them reevaluate my vehicle and they brought a mecha After completing services through Koons my steering wheel had a bad shake. I called Koons to have them reevaluate my vehicle and they brought a mechanic up to confirm that it was normal for steering wheels to shake and my vehicle just needed some more wear on the tires. And the balance had been checked and it was good.I decided to leave and later called AutoNation who confirmed my suspicion that it was a balance and alignment issue. They got me in the following Saturday and took care of the problem. Highly recommend you try AutoNation particularly if you feel Koons employees are lying to you because they probably are. More

Great service from Cameron at AutoNation of Leesburg. I found him to be a forthright individual. He didn't really try to "up-sale" me on items my vehicle did not need. THIS, is something I find to be I found him to be a forthright individual. He didn't really try to "up-sale" me on items my vehicle did not need. THIS, is something I find to be an issue in some dealership service departments. Do the work that needs to be done. The average customer isn't sure what may or may not be necessary maintenance on their vehicle; I am and I despise a service department employee and/or service mechanic/technician trying get me to pay for extra work-no matter how "good" their intentions may be. Be honest or get away from me...I can smell deceit like a fart in car! More