AutoNation Toyota Leesburg

Patrice and the team took great care of me got the payment to where It fits in my budget Thanks again! payment to where It fits in my budget Thanks again! More

Not as good as in the past. 1. I arrived for an 8:45 appointment for an oil change and state safety inspection. I was assigned to Kristen and told to check in with her. She 1. I arrived for an 8:45 appointment for an oil change and state safety inspection. I was assigned to Kristen and told to check in with her. She was busy with another customer, no one else was helping anyone and finally after 8 minutes, someone else asked if they could help me. 2. At approximately 9:45, Kristen came to me with a list of 5 recommended services and her list included the prices. We didn't have time to wait for other services and would need to schedule them when we could drop the car off. She said it would be ready soon. 36 minutes later, I went to Kristen's desk to ask what was taking so long, she looked up and saw it was indeed 36 minutes. She was in the process of invoicing today's service. 10 minutes later, she came to get me and took me to the cashier window. 3. While my invoice includes the list of the 5 declined services, I have no recollection of the prices for each of those services. Now I have to call - oh yeah. Granted, one shouldn't decide whether or not you are going to do a service based on its cost, but I need to plan for these expenses! Sorry to vent, but I was disappointed this time on several things. I've been coming here for over 20 years. FYI - I had this same service done on my Tundra at another dealership and was in and out in 20 minutes. More

I enjoy going to AutoNation to service my cars. The folks there are very professional and know what they are doing. I have a 17 year-old Toyota and a newer one, they both run like new because of th The folks there are very professional and know what they are doing. I have a 17 year-old Toyota and a newer one, they both run like new because of the service I received at AutoNation. Justin and Kristin were great. Thank you for a job well done. More

WARNING: They are not selling with a "market adjustment" but are not selling at MSRP. Not without mandatory packages. Other dealerships add a market adjustment then give you "dent protection" and "paint pr but are not selling at MSRP. Not without mandatory packages. Other dealerships add a market adjustment then give you "dent protection" and "paint protection" packages for free. This bait and switch is just more dishonest. Even if you specifically ask if they force packages, they will say no but then when you come in "SURPRISE BUDDY!". These packages will not increase the value of your vehicle and will just add more money to the loan/lease. They are also notoriously difficult to redeem for what qualifies. Toyota isn't forcing these packages, it's Autonation. Remember to avoid these guys when supply outpaces demand again. More

Thanks to AutoNation for the excellent service and delivery of my Toyota Corolla cross. And most especially thanks to Logan, you are Awesome Logan. delivery of my Toyota Corolla cross. And most especially thanks to Logan, you are Awesome Logan. More

Excellent service and an amazing experience working with Lessburg, Autonation Honda. They are simply just great Lessburg, Autonation Honda. They are simply just great More

I took my car in for a known limited service recall impacting the dashboard camera, and the service representative had no idea what it was. I was there for over 3.5 hours only to be told they couldn't impacting the dashboard camera, and the service representative had no idea what it was. I was there for over 3.5 hours only to be told they couldn't do anything. Even with my bumper to bumper warranty that supposedly covers all the electronics in my car, I was told it's on me to replace the SD car which has noticeable damage, which was caused by the camera overheating, which was why I was there for the service in the first place. I was gaslit and told there was no visible damage to the card, even though there was. More

I’ve visited 2 times and appreciate their service: rather quickly to get appointments and friendly welcome and check-up. quickly to get appointments and friendly welcome and check-up. More

It is my pleasure to complement the customer service in this company. Everything in this dealer agency was excellent. this company. Everything in this dealer agency was excellent. More

The sales staff exceeded my expectations for my used vehicle purchase. Every special request I made was accommodated. I will highly recommend this dealership to others. vehicle purchase. Every special request I made was accommodated. I will highly recommend this dealership to others. More