AutoNation Toyota Leesburg
Leesburg, VA
Filter Reviews by Keyword
By Type
Showing 1,175 reviews
A Toyota Prius will run a long time if properly maintained. I had my 2007 Prius in for periodic maintenance and a State Inspection the other day at AutoNation Toyota Leesburg, and everything was h maintained. I had my 2007 Prius in for periodic maintenance and a State Inspection the other day at AutoNation Toyota Leesburg, and everything was handled well. I scheduled the work online. The only blip was adding the Inspection in their app; it wasn't on the list of available services. But I was able to add that under "Other". I even threw them a bit of a curve when I had to change my drop-off time, and they didn't have a problem. The car was ready in a few hours, and the final total was even a little less than the estimate. More
Brian the service director was excellent in listening to my needs . After I was finished he addressed things I recommend getting done and at the same time he told me things I did not need at this time due t my needs . After I was finished he addressed things I recommend getting done and at the same time he told me things I did not need at this time due to my mileage, thanks for the honesty. He also took me in at a day notice and had me out of there fairly quickly. Thank you Brian. More
Customer service needs to be improved in the service department. Multiple customers waiting arouns for anyone to acknoldege them must less help them. Simple hello we'll be right with you goes a long way department. Multiple customers waiting arouns for anyone to acknoldege them must less help them. Simple hello we'll be right with you goes a long way... More
We are very happy with our purchase from AutoNation. Our salesman, Jorge, was helpful and attentive, staying hours past his normal schedule to assure that we were properly set up with our new Highlande Our salesman, Jorge, was helpful and attentive, staying hours past his normal schedule to assure that we were properly set up with our new Highlander. He also followed up to see if we had any additional questions after we got it home. Given the pandemic, there's not much negotiating and expect to pay MSRP, but highly recommend doing business with this company over dealerships like Priority and others who are eager to justify thousands over invoice due to the shortage of new vehicles. More
After searching the entire east coast, I luckily found what I was looking for at AutoNation, Leesburg. Nate, our sales rep, is really nice to work with; informative, friendly and accommodating without bei what I was looking for at AutoNation, Leesburg. Nate, our sales rep, is really nice to work with; informative, friendly and accommodating without being pushy. And, Mr. McGeady got me an excellent interest rate on my loan. Great experience all around. More
Very difficult to get a service appointment! My service manager had left the dealership & no one told me so I had trouble getting an appointment! When I got to the dealership no one was assigned My service manager had left the dealership & no one told me so I had trouble getting an appointment! When I got to the dealership no one was assigned to me , but Bryan Dorsey took me & he was excellent!! More