Back

AutoNation Toyota Libertyville

Libertyville, IL

4.5
1,113 Reviews

1180 South Milwaukee Avenue

Libertyville, IL

60048

Directions

By Type

Showing 1,113 reviews

November 22, 2023

I felt the Service staff pressured me into something that I would have handled differently if they clearly presented the pros and cons of all options. When I brought up my concerns, I felt dismissed. I will More

by thomas.gniadek
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesse
Dec 02, 2023 -

AutoNation Toyota Libertyville responded

Hi Thomas, we regret your experience with us here, but are glad you brought this to our attention. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (224) 993-9001 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

November 18, 2023

Very good service, very kind and fast service. I will come back again some day More

by luciarspb
Recommend Dealer
Yes
Employees Worked With
Davie Berdel
Dec 02, 2023 -

AutoNation Toyota Libertyville responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

November 17, 2023

I have always used AutoNation for all my service. They are efficient and since my car is a 2005 Camry, provide great service. Omar, in the service department is wonderful. More

by mighty mouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
Dec 02, 2023 -

AutoNation Toyota Libertyville responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Toyota Libertyville. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

November 17, 2023

I appreciated tge excellent customer service that Mauricio provided to get our car serviced. He was in contact with me to let me know what service was recommended and when it was finished. He explain More

by JH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mauricio
Dec 02, 2023 -

AutoNation Toyota Libertyville responded

Hi, thank you for your kind review; we are happy to pass along your comments to Mauricio here at AutoNation Toyota Libertyville! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 17, 2023

Soooo ruuuude! !!!!! No respect !!!!! The manager guy tooo!!! The Service manager charged me without asking kind of like “are ready to pay of 570$?”. I was so di More

by uudii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesse O connor
November 15, 2023

Great Service! Recommends what are appropriate things that’s needed for my car. Mauricio was respectful and even tried to take my car for a wash when it was done ev More

by stanislavm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mauricio Ramos
November 14, 2023

Always gets the service done quickly and completely. Good discounts available. Car runs great when they're done. More

by dale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
November 14, 2023

Sale person was very nice and no pressure. Along with sales manager. Very pleasant. That being said. We are have a hard time getting some work done on car. 3 weeks in still waiting for parts. More

by drushford13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael
November 13, 2023

Attentive, quick to respond to questions. professional. Friendly staff. A bit pushy with offers when signing More

by rachael_daoey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Unable to recall
November 09, 2023

A normal car buying experience. The sales person sells the car, the finance person seals the deal. Davie was the BEST salesperson by far because of his easy demeanor and relaxed app More

by Davidkublank
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Davie
...
11
...