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AutoNation Toyota Libertyville
Libertyville, IL
1,304 Reviews
For Toyota buyers in the Chicagoland area, there is no better place for new and used Toyota cars, trucks, and SUVs than AutoNation Toyota Libertyville. With all of the latest new Toyota models in stock, we are sure to have the perfect one for you. So whether you're trading-in for a new Toyota car, truck, or SUV, or getting behind the wheel of a Toyota for the very first time, be sure to visit AutoNation Toyota Libertyville today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,304 reviews
June 19, 2023
Have always had great service in the sales and service department at Libertyville Toyota. However, this week I experienced the rudest, most disrespectful person I have ever encountered anywhere. It wa department at Libertyville Toyota. However, this week I experienced the rudest, most disrespectful person I have ever encountered anywhere. It was Robert in the service department, Fortunately, after going to another department and asking how to make a complaint, the lady said she would call the service manager. Arnold, the service manager, came to speak to me. He apologized for my experience, and was very kind, caring, and helpful. He took care of my tire issue. More
by Customer
Employees Worked With
Robert and Arnold
June 17, 2023
The car service is excellent but the customer service could improve. A “take a number” system would decrease confusion when you enter their intake area. I’ve approached CSRs when they have no customer on could improve. A “take a number” system would decrease confusion when you enter their intake area. I’ve approached CSRs when they have no customer only to be brusquely told they were busy. More
by Ebeth
Employees Worked With
Mauricio
June 15, 2023
Poor customer service. Employee was disrespectful and sarcastic. AutoNation just lost a long-standing customer. This place has lost it’s quality of service. Employee was disrespectful and sarcastic. AutoNation just lost a long-standing customer. This place has lost it’s quality of service. More
by Edwin.R.
Employees Worked With
Jesse OConnor
June 13, 2023
Jesus and Tom were very friendly, Jesus did a fantastic job and very nice guy and very knowledgeable at what he does. Waited 1 year for the car and he kept in touch with through the whole time. I would rec job and very nice guy and very knowledgeable at what he does. Waited 1 year for the car and he kept in touch with through the whole time. I would recommend him to everyone, awesome guy. More
by Georges Yousif
Employees Worked With
Jesus, Tom and Kevin
June 12, 2023
The salesperson Eric was very friendly. The dealership was professional and welcoming. After I bought my used vehicle a problem popped up with the engine having a misfire and they eagerly t The dealership was professional and welcoming. After I bought my used vehicle a problem popped up with the engine having a misfire and they eagerly took care of it. More
by submanthey1
Employees Worked With
Eric
