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AutoNation Toyota Libertyville

Libertyville, IL

Overview
Reviews
Vehicles
4.6
1,300 Reviews
For Toyota buyers in the Chicagoland area, there is no better place for new and used Toyota cars, trucks, and SUVs than AutoNation Toyota Libertyville. With all of the latest new Toyota models in stock, we are sure to have the perfect one for you. So whether you're trading-in for a new Toyota car, truck, or SUV, or getting behind the wheel of a Toyota for the very first time, be sure to visit AutoNation Toyota Libertyville today!
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1180 South Milwaukee Avenue

Libertyville, IL

60048

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Showing 1,300 reviews

November 28, 2022

Advisor didn't explain what was wrong with propeller. Was too busy with something else. More

by golden24g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesse
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Nov 29, 2022 -

AutoNation Toyota Libertyville responded

Hi, we are disappointed to learn of your experience here at AutoNation Toyota Libertyville, but will take this opportunity to improve. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (224) 993-9001 -- we hope to hear from you soon. Take care!

November 27, 2022

I have been going for oil changes for years, but this is the first time I experienced such unpleasant service, the attendant was not helpful in answering questions in a professional manner More

by Maiet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Omar
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Nov 29, 2022 -

AutoNation Toyota Libertyville responded

Hi Maiet, we are deeply disappointed by your experience at AutoNation Toyota Libertyville. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (224) 993-9001 to discuss what we can do to help.

November 25, 2022

Enjoyed my experience with Dimitri. Made the whole process smooth, and kept me up to date the whole time. More

by ToyotaAnita
Recommend Dealer
Yes
Employees Worked With
Dimitri
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Nov 26, 2022 -

AutoNation Toyota Libertyville responded

Hello there! We are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 24, 2022

Everyone is so helpful and they are truly concerned about their customers. Then my brake system light came on, they advised that I have the car towed in rather than take the chance driving it there. More

by Ellen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
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Nov 26, 2022 -

AutoNation Toyota Libertyville responded

Hi Ellen, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 24, 2022

Timothy Davidson our sales associate provided excellent customer service and information on our vehicle purchase! He always informed us with updates on our options, to obtain a new vehicle during these ver More

by LT 23RAV4LE
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Timothy Davidson
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Nov 26, 2022 -

AutoNation Toyota Libertyville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

November 24, 2022

Very clean and the people were polite. My only issue was that eventhough I had an appointment it took 2.5 hours to do an oil change and tire rotation. More

by J1hn36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie
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November 24, 2022

My niece and I worked with Art and Sean it was great… thanks for all More

by Paadelberg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Toyota, Camry, xle. Art and sean
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Nov 26, 2022 -

AutoNation Toyota Libertyville responded

Hi, we appreciate you taking the time to leave us a response. If you need more help, our team is available to talk -- safe travels!

November 24, 2022

Very clean and the people were polite. My only complaint, and its minor, is that the car wash was out of service and the popcorn machine was not working. More

by jimk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Almanza
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Nov 26, 2022 -

AutoNation Toyota Libertyville responded

Hi, thank you for bringing this matter to our attention. If you'd like, please contact our General Manager at (224) 993-9001. We'd appreciate the chance to make your experience a positive one.

November 22, 2022

Great experience with the dealership. Car was finished on time as promised. They as all my questions. More

by fheller342
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse o'connor
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Nov 24, 2022 -

AutoNation Toyota Libertyville responded

Hello, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 18, 2022

My car is always in good hands when I bring it in for service. I'm always notified when a repair is required so that I can take proactive care of the car before serious trouble starts. This is so helpf More

by JMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Almanza
Report | Print
Nov 22, 2022 -

AutoNation Toyota Libertyville responded

Hello, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

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