AutoNation Toyota Libertyville

The female service agent I have had the past two times is very welcoming, knowledgeable, and friendly. The mechanics are competent and address any issues that my Matrix may have. Overall, I am very satisfie very welcoming, knowledgeable, and friendly. The mechanics are competent and address any issues that my Matrix may have. Overall, I am very satisfied with the AutoNation Toyota Libertyville dealership! More

Excellent and friendly staff On time delivery Good environment More details through banners Refreshing coffee environment More details through banners Refreshing coffee More

I take my car in twice a year for checkup. Staff is always courteous, prompt, and very fair. It is easy to schedule service and the reminders are appreciated. Staff is always courteous, prompt, and very fair. It is easy to schedule service and the reminders are appreciated. More

Staff on site courteous. Service performed timely. Kind of pricey but vehicle is older. Tried to make appointment by phone but unamed person whom I spoke with was clearly st Service performed timely. Kind of pricey but vehicle is older. Tried to make appointment by phone but unamed person whom I spoke with was clearly struggling with access to the vehicle's record and our history of service and I terminated the call. So I resorted to making an appointment on line. Service experience after that went well with the persons named below. More

Had a recall and could fix cause I don’t have Toyota Care. Disappointed that I have to go back again and spend another hour and a half dealing with this. Care. Disappointed that I have to go back again and spend another hour and a half dealing with this. More

Went to the Dealership today to buy a new Toyota car. Left the dealership as the sales person did not negotiate a price. Within an hour they called me and gave a new quote. After considering it I have Left the dealership as the sales person did not negotiate a price. Within an hour they called me and gave a new quote. After considering it I have called them back within 2 hours and the salesman refused to honor the price he quoted 2 hours earlier. Would stay away from this dishonest dealership!!! I have had a follow up conversation with Alfredo. He took care of business. We are all good now. Appreciate his professionalism and prompt response. Pleasure to do business! Respectfully, Aleksandr More

Easy to make and schedule an appointment for service. Friendly service advisors when you get there and check in. Services completed in a timely manner. Everyone was welcoming and professional as expected Friendly service advisors when you get there and check in. Services completed in a timely manner. Everyone was welcoming and professional as expected. No issues whatsoever. Would highly recommend for car maintenance and repair services. More

Very poor customer relations. Doesn’t appreciate return customer. Sold me a car with no navigation system and told me they will correct the issue. When i called back they are no Doesn’t appreciate return customer. Sold me a car with no navigation system and told me they will correct the issue. When i called back they are not answering my calls. Very dishonest management. Don't buy car from there you will be cheated on. I guarantee. More

The staff were very helpful and efficient and done in a timely manner Thank you Happy Easter !! timely manner Thank you Happy Easter !! More

In the past, I would have given this dealership a 5. The service rep who assisted me was great! I had an issue with another rep not being very responsive when my rep had stepped out. I asked if he wa The service rep who assisted me was great! I had an issue with another rep not being very responsive when my rep had stepped out. I asked if he was returning soon b/c my car was ready and he only told me that he didn’t know where my rep was. He didn’t offer to find him or to help me. So, I waited for him to return. It wasn’t long but I expect to be treated better. More