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AutoNation Toyota Mall of Georgia
Buford, GA
2,611 Reviews
If you're shopping for a new or used Toyota near Atlanta, look no further than AutoNation Toyota Mall of Georgia. Our expansive dealership carries one of the largest inventories of new and used Toyota vehicles in the Greater Atlanta area. Located on Buford Dr just north of the Mall of Georgia, our Buford showroom is easy to find, and easy drive north from downtown. Whether you're shopping for your first Toyota car, truck, or SUV, or are a longtime Toyota owner, our team at AutoNation Toyota Mall of Georgia is here for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,611 reviews
August 24, 2026
LOVED TERRIE MILLER SHE MADE OUR VISIT TO THE DEALERSHIP A DREAM COME TRUE !!!!!SUPER GREAT TEAM WORK , AND THE BEST CUSTOMER SERVICE EVER !!!!!!THANK YOU VERY MUCH TERRIE AND WE LOVE OUR TOYOTA RAV 4 LIMI A DREAM COME TRUE !!!!!SUPER GREAT TEAM WORK , AND THE BEST CUSTOMER SERVICE EVER !!!!!!THANK YOU VERY MUCH TERRIE AND WE LOVE OUR TOYOTA RAV 4 LIMITED More
by Millert16
Employees Worked With
TERRIE MILLER
August 22, 2026
I am writing to formally log a complaint regarding my recent service experience at AutoNation Toyota Mall of Georgia on Friday, August 15, 2026. I am a long-term AutoNation customer who purchased my firs recent service experience at AutoNation Toyota Mall of Georgia on Friday, August 15, 2026. I am a long-term AutoNation customer who purchased my first vehicle from your brand back in 2006 (a brand new Camry Solara). Unfortunately, due to the complete lack of honesty and professionalism during this visit, I will no longer bring my two current Toyota vehicles to this location for service.Incident Details:Vehicle: 2024 Toyota TacomaService Date: August 15, 2026Services Requested: Oil change, alignment, and rear brakesThe Issue:After my service was completed, I walked out to my truck and noticed that the vent visor on the rear driver-side window had been replaced. Looking at the invoice, it cryptically stated that a "complimentary visor" was changed. Confused by this, I returned inside to speak with my Service Advisor.After consulting with her manager, the advisor admitted that the technician had actually damaged my original visor. While she offered to replace all the visors with the WeatherTech brand, I declined because I prefer the specific look of the aftermarket brand I originally purchased on Amazon for $50.Had the dealership simply been honest and upfront about the technician's mistake before I walked out to my vehicle, it would not have been an issue at all. Mistakes happen. What is entirely unacceptable is the attempt to sneak the vehicle out to me without disclosing the property damage.Unprofessional Resolution and Follow-up:To resolve the issue, the advisor asked me to share the Amazon link for my specific visors, which I did. She then informed me that her manager would order them "from his personal Amazon account" and they would arrive at his home in two days. This highly irregular handling of a customer issue is almost certainly a violation of standard AutoNation protocol.The advisor promised to call me by Monday (8/17) or Tuesday (8/18) as soon as they arrived. By Wednesday (8/19), I had heard nothing. When I texted the chat service number for an update, she responded that her manager "had not checked yet" to see if any packages had arrived at his house.As of today, Friday, August 21, 2026, I have still received no follow-up, no parts, and no resolution.Desired Resolution:I am completely done dealing with this service department, and I am actively leaving reviews across all major platforms regarding this experience. I'm not requesting anything from Autonation Toyota MOG as I will take care of this myself. Is not about the visor that was damaged by the tech, but the terrible and deceving act by the employees in the service department. More
by Julio M.
Employees Worked With
Dianelis
August 04, 2026
I had a great experience visiting AutoNation Toyota Mall of Georgia. Wayne, Jose and Paula were very friendly, professional, and helpful throughout my visit. They took the time to answer my questions and ma of Georgia. Wayne, Jose and Paula were very friendly, professional, and helpful throughout my visit. They took the time to answer my questions and made the process feel comfortable and stress-free. I appreciate their customer service and the effort they put into helping me. Thank you for the great experience! More
by Wilka
Employees Worked With
Wayne, Paola, Jose
August 03, 2026
This dealer was very courteous and helpful. Assistance was provided quickly. Very knowledgeable personnel . Special thank to Alexis Nunez and Gabriel Deleon for handling my application and givi Assistance was provided quickly. Very knowledgeable personnel . Special thank to Alexis Nunez and Gabriel Deleon for handling my application and giving me the best offers. Wish you all the best!! More
by dcandelari
Employees Worked With
Alexis Nunez and Gabriel Leon
July 22, 2026
I made my purchase with Andres Llano, he was really helpful and helped me get into the vehicle I needed and not exceed my budget! I would definitely recommend all my friends and Family to him! helpful and helped me get into the vehicle I needed and not exceed my budget! I would definitely recommend all my friends and Family to him! More
by mechas109
Employees Worked With
Andres Llano
July 20, 2026
Andres Llano helped me with getting my car. He was very professional and polite. He answered all my questions and helped me understand everything about the car. He helped me set up my phone to He was very professional and polite. He answered all my questions and helped me understand everything about the car. He helped me set up my phone to the car. I was very impressed with Andres and his great customer service. Go see him, you will be happy to work with him. More
by Madeleine
Employees Worked With
Andres Llano
July 15, 2026
Autonation is my auto dealer of choice. Ever since my purchase of my Sienna they have given me Excellent service and understanding my the needs of my vehicle and always done with courtesy a Ever since my purchase of my Sienna they have given me Excellent service and understanding my the needs of my vehicle and always done with courtesy and excellency More
by marilynbopp
Employees Worked With
Ethan
