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AutoNation Toyota Mall of Georgia

Buford, GA

Overview
Reviews
Vehicles
4.8
2,356 Reviews
Call Dealership (877) 206-1737
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3505 Buford Drive NE, Suite 1

Buford, GA

30519

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Showing 2,356 reviews

June 15, 2024

Profesional and experienced service advisors, Richard and Ethan. Short waiting time, quality dealer, highly recommended. Thank you. More

by Cora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard & Ethan.
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Helpful
June 14, 2024

To have my 2012 Camary Hybrid serviced while I waited for the maintenance to be completed. Additional was needed so I was given a ride home and when the car was ready, I was picked up by the shuttle and ta More

by jhnalms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Khiev
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June 13, 2024

Tammy was very helpful and answered all my questions. Process was smooth although dealer fee was a little high. More

by gowen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tammy, Franz
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Jun 14, 2024 -

AutoNation Toyota Mall of Georgia responded

Hi Gowen, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Mall of Georgia! If you ever need help, just give us a call. Happy motoring!

Helpful
June 12, 2024

Paul Kim was the service advisor for my car repair after a local tire shop did an incomplete, shoddy job on it! He listened attentively to my concerns, explained the process to me clearly & without rushing, More

by place_frayed_0r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Kim, Jaime Godinez
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Jun 14, 2024 -

AutoNation Toyota Mall of Georgia responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Mall of Georgia! If you have any further questions, please don't hesitate to reach out!

Helpful
June 12, 2024

Got my oil changed done at a very timely manner with no appointment. My service advisor Robert was great More

by thanzil72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
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Jun 14, 2024 -

AutoNation Toyota Mall of Georgia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

Helpful
June 12, 2024

They are very loving and super helpful. The place is well-maintained and they have a variety of cars More

by Mara
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angelica
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Jun 13, 2024 -

AutoNation Toyota Mall of Georgia responded

Hello Mara, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Helpful
June 11, 2024

Rico replaced a broken windshield. The replacement had a very unnoticeable crack in it. He then replaced it again at no charge! Thanks Toyota and Mr Rico. Excellent job and service! More

by Kent Turpin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Wread and Mr Rico
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Jun 13, 2024 -

AutoNation Toyota Mall of Georgia responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
June 10, 2024

The dealership is really nice. The people there are also very nice. The only problem I have ever had is that they can be very slow with getting my car finished. More

by km12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
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Jun 12, 2024 -

AutoNation Toyota Mall of Georgia responded

Hi, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (770) 674-6083 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

Helpful
June 10, 2024

Allen was great! Amazing customer service. Love the waiting area with complementary coffee. Super quick service. More

by Michelleabrown250
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allen
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Jun 13, 2024 -

AutoNation Toyota Mall of Georgia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

Helpful
June 10, 2024

I aways have a great experience. Customer service is always excellent. Alan in the service department and the shuttle driver, Charles, are the best! More

by jesscalvit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan,Charles
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Jun 13, 2024 -

AutoNation Toyota Mall of Georgia responded

Hi, we are very happy we could provide you with a positive experience! Feel free to stop by if you ever need any more help.

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