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AutoNation Toyota Mall of Georgia

Buford, GA

4.8
2,334 Reviews

3505 Buford Drive NE, Suite 1

Buford, GA

30519

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Showing 2,334 reviews

October 17, 2022

Great customer service and fast service. I enjoy bringing my car here every time because it is a great experience. More

by Geancarlobenvenuto24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
Oct 24, 2022 -

AutoNation Toyota Mall of Georgia responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 16, 2022

Best place to come. Everyone is nice and I love the people and the people who works there More

by Peshawa23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
Oct 22, 2022 -

AutoNation Toyota Mall of Georgia responded

Hi, we set high expectations for ourselves, so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

October 15, 2022

For the 2nd time in a row, I had to return to have the maintenance light cleared because it was not done when the service was performed. More

by musicbill369
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Do not know name
Oct 19, 2022 -

AutoNation Toyota Mall of Georgia responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (770) 674-6083 to discuss what we can do to help.

Oct 19, 2022 -

musicbill369 responded

Do the job completely so I don't have to waste time coming back and then the guy who resets the light should at least be contrite when it is corrected. This was twice in a row. I guess when someone has a long service history then there will be bad experiences along the way.

October 15, 2022

Service associate very kind. Nice waiting area and clean bathrooms. Excellent service. Would recommend it to friends and family. More

by Darley Munoz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dianelis
Oct 20, 2022 -

AutoNation Toyota Mall of Georgia responded

Hi Darley, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Toyota Mall of Georgia and we hope to be of service again in the future.

October 14, 2022

The service Department is second to none, it starts with my service advisor Shannon who is the best, always pleasant and polite,the greater who welcome me when I pull my car into the garage for service was More

by Lou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Wread
Oct 19, 2022 -

AutoNation Toyota Mall of Georgia responded

Hi Lou, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

October 14, 2022

I have warranty on all of my tires one about to burst at the seems, 2 very low tread and one just starting g to be low tread. They did not take my keys at drop off because the receptionist and service atten More

by lancets.0-tilt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Richard
Oct 19, 2022 -

AutoNation Toyota Mall of Georgia responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Mall of Georgia. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (770) 674-6083 -- we hope to hear from you soon.

October 14, 2022

Tyriq was an awesome salesman, and he went above and beyond to help me find my beautiful 4Runner:) TJ was also awesome, and he got my finance approval done within a few minutes. They make an amazing tea More

by ldean3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyriq; TJ
Oct 19, 2022 -

AutoNation Toyota Mall of Georgia responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

October 14, 2022

Always great and timely service. Shannon is the best service advisor! Been servicing my Toyota here for few years so far and even moved away a bit but still coming back to do my rout More

by John V
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon
Oct 19, 2022 -

AutoNation Toyota Mall of Georgia responded

Hi John, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Mall of Georgia! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

October 14, 2022

I am very pleased with the service. Nathan Tita is the best , he knows his job well and of course he makes us to plan to comeback again in the future . More

by Dagitete01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Tita
Oct 19, 2022 -

AutoNation Toyota Mall of Georgia responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

October 14, 2022

I don't know what they did to my 2010 Toyota Camry I brought my car for inspection and oil change., but it's worse than when I brought it in. As soon as I picked it up I am hearing like a muffler leak a More

by radumamut
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Johnson, Dillon / Davenport ,Kevin
Oct 19, 2022 -

AutoNation Toyota Mall of Georgia responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Mall of Georgia. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (770) 674-6083 -- we hope to hear from you soon. Take care!

Oct 19, 2022 -

radumamut responded

Please delete my comment. No longer valid. I've taken the vehicle to an independent mechanic and he said he could do nothing about the muffler noise, it's the intake noise from car, and every car is different. I might've gotten a lemon.

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