AutoNation Toyota Spokane Valley

David provided great customer service ---communicated with me while I waited for 3 hours for an oil chg/tire check and emergency brake adjustment, all warranty work. The reason I did not give 5 stars is with me while I waited for 3 hours for an oil chg/tire check and emergency brake adjustment, all warranty work. The reason I did not give 5 stars is because 3 hours is just too long too wait for that work, in my opinion. This was not David's fault...... More

Not a local customer, but it felt like I was at home. Friendly, thorough, and very professional. I am very pleased with my purchased Venza. Friendly, thorough, and very professional. I am very pleased with my purchased Venza. More

We went through the Costco Program and we’re referred to Auto Nation Toyota. The transaction of trading in a much older Infinity for a 2021 Corolla was pretty seamless. Our salesman Michael Mazzarella went Auto Nation Toyota. The transaction of trading in a much older Infinity for a 2021 Corolla was pretty seamless. Our salesman Michael Mazzarella went through the whole process with us from start to finish. Our finance person - Mr. Bailey (forgot his first name) was very seamless and quick. Before we knew it - we were on our way out within a few hours. Michael our sales rep contacted us a few days later to make sure everything was okay. I had a few questions - abd he answered them all. Michael told us that his job didn’t end once we drove off the lot- which was refreshing to hear. One cool thing about going through the Costco auto program - is that they contacted us to see how things went before, during and after the sale. Costco auto program also reminded us that we get 15% off all services and parts for all we vehicles we own for as long as we are a Costco executive member. Everything went well. More

Service at this specific dealership has always been very good. I would recommend them to anybody. Jeff Cane was very informative with things that need to be done for the car. good. I would recommend them to anybody. Jeff Cane was very informative with things that need to be done for the car. More

Best dealership I've ever dealt with! Always friendly and professional! professional! More

They did a check up and did other services I asked them to look over and fix if needed. They have friendly staff. Love it there. to look over and fix if needed. They have friendly staff. Love it there. More

We always enjoy our experience at Toyota Autonation in Spokane Valley, WA. It takes a little extra time to complete a lease, but it's been well worth it. We love our new RAV4 TRD Off Road Vehicle. Spokane Valley, WA. It takes a little extra time to complete a lease, but it's been well worth it. We love our new RAV4 TRD Off Road Vehicle. More

Very professional. Service Competed timely. Just a 5000 mile routine service, but a ;gas cap had malfunctioned and the service tech made sure it was replaced mile routine service, but a ;gas cap had malfunctioned and the service tech made sure it was replaced More

Appreciated the low pressure sale environment, the salesman discussed the pros and cons of the vehicle and purchasing vs leasing. Seemed genuine about us making the right decision for us and not neces salesman discussed the pros and cons of the vehicle and purchasing vs leasing. Seemed genuine about us making the right decision for us and not necessarily for their bottom line. More

Just had my car serviced (fluid checks, filters changed, etc). Spokane AutoNation"s Service Departmrnt is the best ever! Awesome customer service from David Merkle, Service Advisor! Thank you, Spokane AutoN etc). Spokane AutoNation"s Service Departmrnt is the best ever! Awesome customer service from David Merkle, Service Advisor! Thank you, Spokane AutoNation Toyota!👍 More