AutoNation Toyota Spokane Valley

My experience with Chief Kris Williams had to be the absolute BEST in my 60+ years of buying cars. Chief hands down knows exactly what he is doing and how to do it quickly. Chief listened to my needs an absolute BEST in my 60+ years of buying cars. Chief hands down knows exactly what he is doing and how to do it quickly. Chief listened to my needs and found me the perfect Toyota to match my lifestyle. I now have a new car and a lower payment than before. Chief Kris went over and beyond to ensure our vehicle was cleaned and ready for.me to take home. I would always recommend Chief above any other salesperson because he actually cares, empathetic, knowledgeable, and truly knows cars. Thanks again Chief for being absolutely amazing. More

This is my 3rd purchased within last 1. 5 years and I’ve had an amazing buying experience from sales associates James Brown and Jason B Finance Director. Only reason why I buy from AutoNati 5 years and I’ve had an amazing buying experience from sales associates James Brown and Jason B Finance Director. Only reason why I buy from AutoNation Toyota is because of them. Highly recommend. More

Dealership is great BUT the service was poor. My partner and I both had appts..one at 1100 and one at 1120, with names of the service person to report. We arrived and were told we didn’t have a My partner and I both had appts..one at 1100 and one at 1120, with names of the service person to report. We arrived and were told we didn’t have any appts! I dealt with Matthew Keller, who, having a sense of customer service, worked me into the schedule. However, the person who my partner dealt with was rude, asking her if she had proof of an appt! She asked him if she could have come up with times and names off the top of her head...his response was curt, with no apology nor any attempt to better the situation! More

Everytime i go in for my Trucks service maintenance the people in the dept is always helpful and courteous. people in the dept is always helpful and courteous. More

Always a great experience when I take my cars in for service. I have worked with Service Rep Matt Keller for 20 years. He is the best! He is always professional, helpful and makes sure I understand ev service. I have worked with Service Rep Matt Keller for 20 years. He is the best! He is always professional, helpful and makes sure I understand everything about the work being done. More

Autonation Toyota has always been friendly, helpful and timely with their service, their customer service is outstanding. timely with their service, their customer service is outstanding. More

Always a pleasant experience! Our Service Rep, Dave Merkle, is a true professional and cares that I understand any maintenance done or required for my vehicle. It's a breath of fr Our Service Rep, Dave Merkle, is a true professional and cares that I understand any maintenance done or required for my vehicle. It's a breath of fresh air to experience great customer service, which Dave provides with every visit. More

They were professional and very helpful with my car and special needs. I would recommend them to anybody special needs. I would recommend them to anybody More

Dealer did the job on time, our car was beautifully clean and all work was done well. AutoNation Toyota is the only place I take my place for work. and all work was done well. AutoNation Toyota is the only place I take my place for work. More

They responded quickly to a question I had, shortly after I received call from Michael Mazzarella, we set up an appointment for later that day, l also received an email and a call from Robert Bittinger letti I received call from Michael Mazzarella, we set up an appointment for later that day, l also received an email and a call from Robert Bittinger letting me know they were excited to see me, I went and the truck was exactly what I was looking for, we made a deal and within a short time the truck was mine. Everything went very smoothly More