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AutoNation Toyota Spokane Valley

Spokane Valley, WA

4.8
1,086 Reviews
As one of the largest Toyota dealerships in Eastern Washington, AutoNation Toyota Spokane Valley can cater to all of your automobile needs. Our showroom is located in Spokane Valley, on E Sprague Ave directly north of Dishman Hills. Featuring one of the largest inventories of new and used Toyota cars, trucks, and SUVs around, AutoNation Toyota Spokane Valley is the go-to place for all things Toyota. Whether you're experiencing a Toyota for the first time, or are a long-time Toyota owner, our team at AutoNation Toyota Spokane Valley looks forward to your visit!
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8600 East Sprague Avenue

Spokane Valley, WA

99212

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Showing 1,086 reviews

April 21, 2022

Outstanding staff and we always feel welcome. Wait time was about average. Our vehicle was close by after service. More

by darrelm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Merkle
Apr 24, 2022 -

AutoNation Toyota Spokane Valley responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

April 19, 2022

I have not used the service center yet, but after experiencing the amazing service when buying my car, I'm looking forward to using their service center when the need arises More

by fredybree
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Trevino
Apr 22, 2022 -

AutoNation Toyota Spokane Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 19, 2022

Excellent service from the time I dropped my car to the time the service was completed. I would highly recommend this dealership and service department. More

by typugh9
Recommend Dealer
Yes
Employees Worked With
Service representative who handles last name starting with P. My apt 10:30am on Monday
Apr 23, 2022 -

AutoNation Toyota Spokane Valley responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Toyota Spokane Valley and we hope to be of service again in the future.

April 18, 2022

We always get good service through autonation on our truck. That's why we always go back. We also like our service advisor he is very knowledgable. More

by Shonnatwa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
knowledgeable. Merkle
Apr 21, 2022 -

AutoNation Toyota Spokane Valley responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

April 18, 2022

Everyone was helpful and friendly not pushy at all. I went in not expecting the awesome service and deal that I got. Left very happy. The credit guy worked hard for me and offered me some good advice. More

by Lorrainequiche
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conner,Matt, Adam.
Apr 21, 2022 -

AutoNation Toyota Spokane Valley responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

April 15, 2022

Normally going to a dealership isn’t the best experience. However Mike and Matthew and the experience very enjoyable. The first first contact they were professional and quick to answer my questions. Mike he More

by Jessicabolyard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike workman and Matthew
Apr 18, 2022 -

AutoNation Toyota Spokane Valley responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

April 15, 2022

I have always had great service at Autonation Toyota in Spokane. The people are courteous and have my car done quickly. Their prices are compatible also. More

by Fppthompson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Gaunt
Apr 19, 2022 -

AutoNation Toyota Spokane Valley responded

Hi, we are pleased to hear you had such a positive experience with us, Fppthompson! If you need more help, our team is available to talk -- safe travels!

April 15, 2022

Always accommodating. Whatever is happening and no matter how crazy busy they are they drop it and give you their attention. They have always been fair and honest. I am t More

by Bettie Freiberg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meg Cruz
Apr 19, 2022 -

AutoNation Toyota Spokane Valley responded

Hi Bettie, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 14, 2022

Service advisor very friendly, courteous, and professional. Informed me early on and throughout the process on estimate to service and repair as well as when status changes. Awesome service More

by Gcarroll2336
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micheal Royce
Apr 17, 2022 -

AutoNation Toyota Spokane Valley responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 11, 2022

Arrived early, had to wait to talk to the service advisor. Was told it would be one to one and a half hours for an oil change. It was over two hours for an oil change! The car wasn’t cleaned which is More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t know
Apr 14, 2022 -

AutoNation Toyota Spokane Valley responded

Hi Brian, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (509) 850-9359. We hope to hear from you.

Apr 15, 2022 -

Brian responded

I called the number supplied and couldn’t reach an extension or an operator. It just kept sending me to the same menu options, none of which was either the general manager or customer service. Still not instilling confidence.

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