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AutoNation Toyota Spokane Valley
Spokane Valley, WA
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I bought a used 2006 Scion xB for our son from AppleWay. We live in the Seattle area, and AppleWay is in the Spokane area, so the dealer is slightly over 200 miles away from us. However, the way I was treat We live in the Seattle area, and AppleWay is in the Spokane area, so the dealer is slightly over 200 miles away from us. However, the way I was treated was incredible, and I would buy another vehicle from AppleWay in a heartbeat. I worked with Tim Carr (also goes by the nickname TC), and he was a pleasure to work with - friendly, knowledgeable, and a straight shooter. Negotiations were straightforward, I felt he was honest about the car, and he was very good in communicating with me via email and phone calls. This wasn't the largest purchase possible by any means, but I didn't feel I was treated any differently than I would have been treated had I bought the most expensive new Toyota. Receiving the car was painless and I was treated well during the whole experience. Because of the distance, I flew into Spokane, where Tim picked me up from the airport and brought me back to the dealership. Once we arrived at AppleWay Toyota, Tim gave me the keys to the car to check it out and make sure it met my satisfaction. They had replaced the windshield as it had a crack in it, and I feel that shows they take care of the cars they sell. They had the car cleaned and prepped for my arrival, and I found absolutely nothing wrong with the car, so we headed in, did the usual paperwork, etc. It took a little while to finish everything, as it always does, but everything went smoothly and I was eventually on my way. AppleWay Toyota is an AutoNation dealer, which means Tim can help track down just about any make and model of car throughout the AutoNation network. I plan to use him for our future car purchases - my experience was that good. More
Tim Carr and Bryan the business manager were great, definitely recommend visiting these guys. I bought a certified Toyota Tacoma with no hassle, easy financing, full tank of gas, and a very friendly s definitely recommend visiting these guys. I bought a certified Toyota Tacoma with no hassle, easy financing, full tank of gas, and a very friendly sales team. More
I was helping my parents buy a car. I first used the Appleway Toyota website to find the used Camrys they had at the lot. Their site is well organized with detailed car information, a free CarFax report Appleway Toyota website to find the used Camrys they had at the lot. Their site is well organized with detailed car information, a free CarFax report, and photos. I contacted Mike Workman in the internet sales department and set an appointment to look at the used Camrys (my parents had already test drove cars at another dealer). Mike was professional, kind, and was not pushy (which I appreciated). Each used car had a description of the vehicle with the mileage and features. After test driving a car we liked, we went home, did some additional research and called the next day with an offer. The offer was accepted and we went in to buy the car. At this point, Mike took the time to show my parents additional features of the car and how things worked (Auto headlights, trunk locking, keys, etc). Overall, I would recommend Appleway and Mike. My parents ended up with a like-new Camry with low miles that I'm sure they will love for years. More
Mike made my experience of buying a new car better than I thought possible! He cared about what I was looking for, how much I wanted to spend, and how quickly I needed to buy something. I have never dealt wi thought possible! He cared about what I was looking for, how much I wanted to spend, and how quickly I needed to buy something. I have never dealt with a better car salesman! I have recommended him to everyone I know and will continue to go back to him in the future! More
It was by far the best customer service I've experienced. They took the time to really figure out what my needs and wants were for my new car. They were patient, knowledgeable and totally understanding of wh They took the time to really figure out what my needs and wants were for my new car. They were patient, knowledgeable and totally understanding of what I was trying to accomplish. No pushing or shoving me into something that would help their bottom line. I walked away feeling good about my decision, plus a check;) I will come back for sure, Mike has successfully won me over as a lifelong customer. And I will refer anyone and everyone I know to him and Paul. Thank you guys for all you did for me today!! What a pleasure;)!! ~Lindsay More
All I can tell you is that Mike and Dustin really know what they are doing. Mike's been with the dealership for 16 years and that say's alot. He knows how to get things done and Dustin the GM backs him up what they are doing. Mike's been with the dealership for 16 years and that say's alot. He knows how to get things done and Dustin the GM backs him up. The deal I needed got done start to finish in under two hours start to finish and with a trade. I was reasonable in my demands and they met them all. It was a real life win-win. I'll get my next car there too. I shopped around and in this town, going to anyone else it just a waste of time and effort. More
First contact thru email and was immediately contacted about what we were looking for. After talking with Mike on the phone, and stating what we wanted he said he would call us back. Guess what? He did about what we were looking for. After talking with Mike on the phone, and stating what we wanted he said he would call us back. Guess what? He did! we met two days later as we agreed. The truck was there right by the front door for us and was everything we wanted. The price and the payment came right what we asked for as well as the trade in price. We have been there several times to buy a car and we have to say this was so easy this time and fun that it was a pleasure spending the money we paid. Thank you Appleway Toyota and most especially, thank you Mike. William and Marie More
I have a 2006 Tundra that I bought from Appleway and have had serviced at Appleway for every service required. Appleway was fair during sales and I did not feel cornered or pushed. Service has been the bes had serviced at Appleway for every service required. Appleway was fair during sales and I did not feel cornered or pushed. Service has been the best. There is not much to say here: they have always been courteous, helpful, on time, and work done correctly. There have been no surprises after service. As for recommending: I think the sales department is like many: they are friendly, helpful, and informative BUT they have to be to sell cars. Be on your toes; these are car salesmen (and ladies). For the service department I give a 100% recommendation. If I bought a Toyota somewhere else I would bring it here for service. More
I found the sales associates very helpful with every aspect of my buying experience. I highly recommend Appleway Toyota for a new or pre-owned vehicle. I will go back to this dealer for all my future ca aspect of my buying experience. I highly recommend Appleway Toyota for a new or pre-owned vehicle. I will go back to this dealer for all my future car purchases. Mike, Spokane Valley, WA More
This is a great dealership. Our company has purchased 10-12 cars from Mike Workman. Great salesman and easy to deal with. Excellent customer service. 10-12 cars from Mike Workman. Great salesman and easy to deal with. Excellent customer service. More