AutoNation Toyota Spokane Valley

Always get excellent service and the employees are always friendly and helpful and will answer all of my questions. Always I am kept informed of what work is being done and if they find something else unexpe friendly and helpful and will answer all of my questions. Always I am kept informed of what work is being done and if they find something else unexpected. Matt Keller is excellent with great customer service. More

Great experience and no pressure to purchase. Ryan was great at keeping us informed as it took 5 months to get our car delivered. Ryan was great at keeping us informed as it took 5 months to get our car delivered. More

Was a good experience other then o didn’t get the extended cab that I ordered but other then that was good extended cab that I ordered but other then that was good More

Took my Highlander in for oil change and tire rotation. It was recommended that the front and rear differentials be serviced. Since we didn't have it done as suggested the last two time oil was changed, It was recommended that the front and rear differentials be serviced. Since we didn't have it done as suggested the last two time oil was changed, I thought it a good idea to take the advice this time and have it done. Had to wait long, but the waiting area is very comfortable so didn't mind it. More

I am very happy with the way the service department personal has been turned around. David Merkel was great to work with as he kept me post thought the whole process and gave me extra advise as to futu personal has been turned around. David Merkel was great to work with as he kept me post thought the whole process and gave me extra advise as to future maintenance for my vehicle. I appreciated his customer service. More

Staff was very courteous and all went well. My only complaint would be how long it took for my oil change and inspection. Would I go back again? Yes. My only complaint would be how long it took for my oil change and inspection. Would I go back again? Yes. More

Very efficient, knowledgeable and courteous. Service was explained well and completed in a timely manner. Service was explained well and completed in a timely manner. More

I have had a lot of issues with this location in the past but I decided to give them another chance and they did great. Very friendly and knowledgeable staff. but I decided to give them another chance and they did great. Very friendly and knowledgeable staff. More

When I first saw this car on line, I let Even know I was interested in this, I asked if it was possible to hold this car until I could get there the next day from Montana. Even was great about that and it w interested in this, I asked if it was possible to hold this car until I could get there the next day from Montana. Even was great about that and it was just an easy email to me to confirm my car would be on hold for 24hrs. Unfortunately Evan was not working that day, but handed it over to his partner Mazz. Mazz was awesome, did not push us, gave us the car keys and had us go test drive it right away, which I like that the salesman doesn’t have to go with you so you and your husband/wife can feel comfortable about talking over things about the car without them listening in. He was good about finding out things for us also. He talked about the car and all of the advantages it had on it. Mazz had it detailed for us before we left and it felt like a new car pulling out, even if it was 4 years old. I would recommend Evan or Mazz to anyone! We did trade in our jeep, we felt we could have got a bit more, but we feel we got a good deal on a beautiful car and didn’t lose to much in the bank from it. Thank you again Evan and Mazz! More