Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
AutoNation Toyota Spokane Valley
Spokane Valley, WA
1,072 Reviews
As one of the largest Toyota dealerships in Eastern Washington, AutoNation Toyota Spokane Valley can cater to all of your automobile needs. Our showroom is located in Spokane Valley, on E Sprague Ave directly north of Dishman Hills. Featuring one of the largest inventories of new and used Toyota cars, trucks, and SUVs around, AutoNation Toyota Spokane Valley is the go-to place for all things Toyota. Whether you're experiencing a Toyota for the first time, or are a long-time Toyota owner, our team at AutoNation Toyota Spokane Valley looks forward to your visit!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,072 reviews
February 23, 2022
Normally I would give AutoNation Toyota a five star review. I am always pleased with service advisor I work with most often. However, my appointment yesterday resulted in an additional service for whic review. I am always pleased with service advisor I work with most often. However, my appointment yesterday resulted in an additional service for which I did not approve. The service performed was something called ‘Frigi-Fresh.’ When I went to retrieve my vehicle, I was immediately hit by an extremely toxic chemical fragrance. I returned to the service department to inquire on this fragrance and was told it was a spray used in the vents to prevent the smell of mildew. My wife and I are both chemically sensitive and this toxic spray has given me headaches for the past two days. We only have this one vehicle and I use it for my job as a courier. To be honest, I am livid right now. To have been exposed to this toxin without my consent is infuriating. Most people are unaware that there are hundreds of unidentified chemicals in every ‘fragrance’ out there (no matter what the product: laundry detergent, dryer sheets, plug-in air fresheners, perfumes or colognes) and being exposed to them causes your immune system to lower. I did pay for this service before knowing I was charged for it and when I returned home I contacted the service manager at Toyota who offered me a credit on my account. The bottom line is that the damage is done and apparently I just have to wait for the smell to dissipate. In the meantime, my wife cannot drive our car. My purpose in writing this review is to first, implore future customers who are chemically sensitive to please inform the service department of your medical issue BEFORE any service is performed and second, to inform the dealership of the toxins they are exposing to themselves and their paying customers. More
by Customer
Employees Worked With
Matt, Parnell
February 22, 2022
I have been looking for a Jeep wrangler for a long time, to my liking I saw several at the Toyota AutoNation dealership in Spokane, I contacted them and I am now the proud owner of a Jeep Wrangler Sahara. T to my liking I saw several at the Toyota AutoNation dealership in Spokane, I contacted them and I am now the proud owner of a Jeep Wrangler Sahara. The salesperson Ryan S. and team were very knowledgeable, courteous and friendly. I recommend it to everybody. More
by Carlos
Employees Worked With
Ryan Solorzano
February 18, 2022
Another good experience purchasing a Toyota through AutoNation, can't say the same for Larry H. Miller Toyota Spokane. Ryan Solorzano our sales specialist was awesome to work with. He's down to earth a AutoNation, can't say the same for Larry H. Miller Toyota Spokane. Ryan Solorzano our sales specialist was awesome to work with. He's down to earth and very professional, providing a zero pressure experience. Highly recommend either Ryan or Meg in sales, both are great people! More
by mhauser0984
Employees Worked With
Ryan solorzano, Jason Bisquera
February 18, 2022
This is the second used car I have purchase from Auto Nation (the first was from AN Acura) in the past 7 months. On both occasions I found the price to be fair and the people helpful and friendly. I also Nation (the first was from AN Acura) in the past 7 months. On both occasions I found the price to be fair and the people helpful and friendly. I also like the inspection report they provide along with the Car Fax which gives me pease of mind. Buying cars has not been an enjoyable experience in the past due to price negotiation and salespeople wanting to close deals before I was ready. I have not found that to be the case at AN. More
by Eric Anderson
Employees Worked With
Ryan, Corbin (both sales) and Mike (finance)
February 14, 2022
The service at the dealership was great, however I was not im[fessed with the cleanliness at this visit. I was there at the 8am opening and noticed brown spill pots on the side table in the waiting area. not im[fessed with the cleanliness at this visit. I was there at the 8am opening and noticed brown spill pots on the side table in the waiting area. There was also a bottle of water that was on another side table that hadn’t been put in the trash. The chairs in the seating area were worn in places where the black chair color had worn off the pi-I got and lots of white fabric underneath was visible. Not evidence of cleanliness care for customers or pride in the appearance of the dealership More
by robyngl51
Employees Worked With
Matt Keller
