AutoNation Toyota Weston

What should have been a pleasant experience and the beginning of a lasting customer-dealer relationship turned into a bitter experience and a definitive resolution never to buy from this place again. T beginning of a lasting customer-dealer relationship turned into a bitter experience and a definitive resolution never to buy from this place again. The sales representative after we agree a price, he kept me waiting for a long time, when he took me to the representative of the financial company, he told me that everything was ready. I gave $10,000 as a down payment with the purpose to get more friendly rates. The next day I realized that these subjects had added to my contract, without my authorization, extended guarantees for an amount greater than ten thousand dollars that exceeded the $10,000 that I gave for the down payment. The quotes that could have been at $600, they went over $800. I tried to talk to supervisors or managers, the people who assisted me told me that the contract was signed and at that point, they could not make changes, regardless of my dissatisfaction and my disgust at the fact that extended guarantees were added to the contract that I did not ask for. And a few weeks ago, I took the car in for service, and they returned it with the steering wheel and door full of grease. The gas tank had a quarter of gas and they returned it with the reserve light on. Your $100 gift card doesn't cover all the inconvenience and displeasure I've been through for the associate representative's dishonest behavior. I will not be back in this place for the rest of my life. I wish to talk with the CEO or General manager. I appreciate to be assisted in Spanish More

Went there for the maintenance service included in the purchase. The service was on time of the appointment. The waiting room was clean and bright. The waiting time was very good. The service was done in purchase. The service was on time of the appointment. The waiting room was clean and bright. The waiting time was very good. The service was done in about an hour. Mr. Hernan provided accurate explanation of services needed and what was included in the purchase package. Great place! Highly recommended it for servicing your Toyota:-) More

Un Servicio súper profesional , Jose se garantizó que a mi carro se le diera todo el servicio y cambios que se necesitaban a tiempo mi carro se le diera todo el servicio y cambios que se necesitaban a tiempo More

Very good service and areas very clean. I will recomend to others..every thing ok. I will recomend to others..every thing ok. More

Professionalism. As soon as I got there I was taking care in the middle of a rainy day. Fast service. As soon as I got there I was taking care in the middle of a rainy day. Fast service. More

Very professional in my opinion. Serrvice writers have always received me with a good morning and a good attitude and respect which is not expected these day . Great attitude. Serrvice writers have always received me with a good morning and a good attitude and respect which is not expected these day . Great attitude. More

This dealer is a good place to bring your car to fix it and keep it in good condition, having the confidence that you will not be deceived because they have a prestige to take care of. In addition to that and keep it in good condition, having the confidence that you will not be deceived because they have a prestige to take care of. In addition to that with the good guarantee of the work done. More

Es un excelente lugar. Su personal es muy atento. Clementina Bolaños fue muy profesional, servicial y amable. Muy satisfecho. Su personal es muy atento. Clementina Bolaños fue muy profesional, servicial y amable. Muy satisfecho. More

Excellent service, always willing to help, anytime service. Always aware of everything with my car. 1000% recommended and trusted. service. Always aware of everything with my car. 1000% recommended and trusted. More

Service was completed in a few hours. Service advisor kept me informed and was very professional. Thank you. Service advisor kept me informed and was very professional. Thank you. More