AutoNation Toyota Weston

Very happy with service and time estimate for the work being done. Will continue with this dealership. being done. Will continue with this dealership. More

My wife took her Toyota Highlander (2012) for an oil change on 12/17/2022. 4 days later she realized that the car was leaking oil, so she went back to Toyota of Weston on 12/24/2022. The maintenance rep change on 12/17/2022. 4 days later she realized that the car was leaking oil, so she went back to Toyota of Weston on 12/24/2022. The maintenance representative told her that it was leaking from the oil pan gasket, my wife questioned the diagnostic since it wasn't leaking before the oil change, and they never mentioned anything to her verbally or in writing the day that she changed the oil. Then the representative gave her an estimate of $3000 to fix it and on the estimate he wrote that the oil leak was found on 12/17 during the oil change, and that they notified my wife, but she declined the repair, which is a complete fabrication. My wife decided to take the car to Tire Kingdom in Cooper City for a second opinion and they discovered that the drain plug was replaced at Toyota of Weston and they put the wrong plug and this was the cause of the leak. Tire Kingdom change the oil again and replaced the plug with the correct one and the car was fixed. We went back to Toyota of Weston on 12/26 and after speaking to a manager we received a refund for the oil change that they performed on 12/17. We are very disappointed with how dishonest the representative from Toyota was while handling the situation. Instead of recognizing that the cause of the leak was that they lost or misplaced the original drain plug and replaced it with a wrong plug, they made up a story about the oil pan gasket and then lied on the report when he said that there was a leak before they changed the oil all this while trying to get $3,000 for a repair that was never needed. Needless to say we won't be taking our car to Toyota of Weston for service again. More

Gracias trabajo oportuno , confiable y solo cobran. lo necesario la comunicacion es rapidfa a travez de mensaje de texto lo necesario la comunicacion es rapidfa a travez de mensaje de texto More

Great service. Easy to make the appointment,with great available times. Grat customer service . Nice area to wait Easy to make the appointment,with great available times. Grat customer service . Nice area to wait More

Good and friendly customer service with attention to customers concerns. I wished they offered complimentary car wash as part of service. customers concerns. I wished they offered complimentary car wash as part of service. More

Great experience from Auto Nation Toyota at Weston, Fla . Scott Krohn made the process easy for the new car purchase from start to finish. The time we spent was faster and easier than was expected from t . Scott Krohn made the process easy for the new car purchase from start to finish. The time we spent was faster and easier than was expected from this well organized dealership. More

Great fast reliable service. It’s always a pleasure. You come in for your appointment and you are greeted with a smile and you are in and out within and hour or so. It’s always a pleasure. You come in for your appointment and you are greeted with a smile and you are in and out within and hour or so. More

I am always delighted to visit Auto Nation Weston from the time I enter I am pleasantly greeted and treated with special care and kindness. Amazing work. Keep it going! the time I enter I am pleasantly greeted and treated with special care and kindness. Amazing work. Keep it going! More

The dealership was extremely clean, organized and a friendly staff-each person I passed greeted me. My service member Christian Altieryz was beyond friendly. Answered all my questions and treated me as friendly staff-each person I passed greeted me. My service member Christian Altieryz was beyond friendly. Answered all my questions and treated me as a friend which made my visit comfortable. He got me in and out at record time even though each lane was filled. I was actually surprised when he greeted me to let me know it was ready. He walked me to the register as he explained the work that was completed. His service/sales skills were exemplary and he should be commended for that. Weston Toyota has really improved on your service which is why I choose to keep coming back!! More

Everything was great - will definitely return! We had a standard oil change and maintenance check. Service was done in a timely manner, everyone was professional and courteous. We had a standard oil change and maintenance check. Service was done in a timely manner, everyone was professional and courteous. More