AutoNation USA Charleston

Worst experience buying a car I have ever had. I will never purchase from this company or recommend this company to anyone. I felt as if I was just another customer during the purchasing process, I will never purchase from this company or recommend this company to anyone. I felt as if I was just another customer during the purchasing process, took much longer than it should have. Was told I was putting to much money down, then I was told I they had to finance it with another lender because I wasn't financing enough. After I purchased the 2016 Fit I found out it a major mechanical issue 3 days after purchase, I got a vehicle report from a certified Honda repair shop and AutoNation would not repair it under the 90 day, 4,000 mile warranty the car came with. I was told by the management team to return the car to them they. Not 20 minutes after I returned the car they had it back on their website for sale. More

Amazing customer service, made the car buying process easy and enjoyable. Great staff as well! Can’t say enough good things! easy and enjoyable. Great staff as well! Can’t say enough good things! More

The best car dealer! Thank you Chris for all your hard work and support you did help us even with the credit scores that not that good Thank you guys, by the way I was a Thank you Chris for all your hard work and support you did help us even with the credit scores that not that good Thank you guys, by the way I was amazed with how beautiful and the cleanliness of the place inside and out...I Thank you all!! More

I highly recommend Autonation for anyone in search for a vehicle....I'd like to thank Trissa for taking such good care of me and being so patient with me in buying a vehicle. She went above and beyond helpi vehicle....I'd like to thank Trissa for taking such good care of me and being so patient with me in buying a vehicle. She went above and beyond helping me search for the right car and I can't thank God enough for having her be my contact/sales woman in purchasing my new car. I'm beyond grateful with all the help she's given me, even though it took 4 weeks of back and forth text on which vehicle I wanted, she ended up getting me into a better one than the cars I have looked for online. The best dealership anyone could go to when buying a car. They don't give you the run around and will prioritize your needs in what you are looking for and Trissa worked extra hard to get me what I wanted. Thank God for you Trissa! You're a blessing and i know anyone else you help along the way will say the same! And for Autonation team thank you! Thank you for the friendly faces, beautiful smile, and very welcoming atmosphere. More

Garland was awesome. The whole process was quick and easy. Everyone was great and helped me out when I was in a bad situation. The whole process was quick and easy. Everyone was great and helped me out when I was in a bad situation. More

Great group of guys under great leadership! I will definitely be using you again and sending my family and friends! I will definitely be using you again and sending my family and friends! More

Thank you Jordan and Larry for great service and great job with a smile and thank you again. job with a smile and thank you again. More

I see why they give a 5 day money back guarantee more then likely will have to return my purchase already having issues day 1. The car was presented to me dirty even after the second detail wasn’t that c then likely will have to return my purchase already having issues day 1. The car was presented to me dirty even after the second detail wasn’t that clean. They provide you with no information or instructions on the vehicle purchased and claim they aren’t pros in the vehicle you purchased. Was not told my 2021 vehicle wouldn’t have two keys prior to paperwork and they will tell you they take risk and liability when ordering you car. They hold no accountability very disappointing car buying experience go somewhere else. More

Andre and Megan were very helpful when we were looking for a car for my husband. Will definitely be back to upgrade my vehicle in the near future for a car for my husband. Will definitely be back to upgrade my vehicle in the near future More

Buying a car at this dealership was amazing! Garland and sales manager were on top of everything! Best experience I could have had! Garland and sales manager were on top of everything! Best experience I could have had! More