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AutoNation USA Charlotte

Charlotte, NC

4.6
69 Reviews

4800 E Independence Blvd

Charlotte, NC

28212

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69 Reviews of AutoNation USA Charlotte

May 17, 2023

Nelson was easy to work with and communicative through the entire process of selling my car. More

by moos_desert.0y
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nelson
May 19, 2023 -

AutoNation USA Charlotte responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation USA Charlotte! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 15, 2023

Buyer beware! I have called multiple times and sent emails about issues I am having with my car,… they absolutely do not care. No one has returned my call or anyth More

by Mustanggirl
Recommend Dealer
No
Employees Worked With
Jerry Spencer, Timothy McGuire, Tey
May 18, 2023 -

AutoNation USA Charlotte responded

Hello, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

May 18, 2023 -

Mustanggirl responded

I don't believe "review and follow up" will ever happen. AutoNation has ghosted me from the moment I reported the issue!

May 13, 2023

Dom was a great salesman! He helped us quickly and in a very professional manner More

by Joshtrandirectv
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic
May 17, 2023 -

AutoNation USA Charlotte responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 13, 2023

Customer service was great! And Dominic did a great job with helping from start to finish. Will definitely recommend others to come here. More

by Tyeshaye
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic
May 17, 2023 -

AutoNation USA Charlotte responded

Hi Tyeshaye, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation USA Charlotte and we hope to be of service again in the future.

May 07, 2023

Great service , I was treated very nice by the salesmen Reuben . He made me feel comfortable and handled everything I needed. Reuben answered all questions and was very helpful. More

by Jaiden alston
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rebuen
May 10, 2023 -

AutoNation USA Charlotte responded

Hi Jaiden, we're happy you found our staff to be so supportive during your experience here at AutoNation USA Charlotte. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 04, 2023

Hannah & Dominic were very helpful and informative during my car buying process. Professionalism is key and I am appreciative of that. More

by Paradigm Shifter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hannah, Dominic
May 08, 2023 -

AutoNation USA Charlotte responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 30, 2023

Mr. Reuben was great! He really went above and beyond to help us find a car. More

by tytannabarber
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reuben
May 04, 2023 -

AutoNation USA Charlotte responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 29, 2023

Dominic did a great job helping me with my first financed car! Would definitely recommend!! More

by aloder01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic
May 03, 2023 -

AutoNation USA Charlotte responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation USA Charlotte. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 26, 2023

My experience with this dealership was nothing short of terrible. I was lied to, damage was not disclosed, the take no responsibility and have no integrity. They do not care about anything other than takin More

by Wrangler123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Larry
May 01, 2023 -

AutoNation USA Charlotte responded

Hi, we regret to hear that your recent experience was anything less than exceptional. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (980) 800-9099 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

April 14, 2023

Tim H. Was super helpful and knowledgeable. He was quick with great communication. Thank y’all for the new car. More

by Micaiah
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tim H
Apr 20, 2023 -

AutoNation USA Charlotte responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation USA Charlotte! If you ever need help, just give us a call. Happy motoring!

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