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AutoNation USA Colorado Springs

Colorado Springs, CO

4.6
198 Reviews

5120 New Car Dr

Colorado Springs, CO

80923

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Showing 198 reviews

December 19, 2022

I was sold a Hyundai Tucson that has a defective BCM, which would have been caught if NON Preferred pre owned ran a diagnostic test prior to selling me the vehicle. DO NOT LET THIS DEALERSHIP SCAM YOU! T More

by timmdeb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kelvyn , Cory King, Greg Baker, Victoria Rotondo, Joe Gallegos, Jonathan Lampros, Zane Hammel, Tony Chavarria, Roy Breezee, Archie Neil
October 06, 2022

Derek was a GREAT help as we searched for the right SUV! He was patient, knowledgeable and NOT pushy! AWESOME experience to the whole team! More

by gmedina.gmedina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Watson
Oct 06, 2022 -

AutoNation USA Colorado Springs responded

Thanks for the five stars! We're honored to hear that Derek and the rest of the crew at Preferred Preowned North could assist you. We hope to see you back!

July 21, 2022

We bought a car on Monday. By Wednesday, with less than 100 miles, it broke down. They would not let us return it. Very short sighted, be abuse I will never come back there, More

by Jennifer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Julian
Jul 22, 2022 -

AutoNation USA Colorado Springs responded

Jennifer, Thank you for sharing this information with us. As our valued customer, we truly appreciate your feedback. We strive to meet high expectations, and we're disappointed to hear that we missed the mark here. Please feel free to contact us at customerrelations@coloradospringsdodge.com or 844-301-3646 if you would like to discuss this matter further. Thank you for taking the time to reach out and we hope to work with you again in the future.

November 02, 2021

Saw a vehicle on their website that would work well for my business. I met with Jonathan Tello and he worked with my bank to set up the purchase. Everything went smoothly. We got a great vehicle. The servi More

by Lyle
Recommend Dealer
Yes
Employees Worked With
Jonathan Tello
Nov 03, 2021 -

AutoNation USA Colorado Springs responded

Thank you for taking the time to come see Jonathan and the Preferred Preowned North team, Lyle! It's so great to know we've made this purchase so easy for you and earned five stars! We hope you come back to see us next time!

May 09, 2021

Great place to buy from the beginning to the end, the people were friendly and knowledgeable. JT was super easy to work with and Landon made sure we understood everything. It was nothing but a positive e More

by Ryan H
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Tello
May 11, 2021 -

AutoNation USA Colorado Springs responded

Thanks for sharing your experience with JT, Landon, and the Preferred Preowned North team! We're thrilled to hear it was positive from beginning to end!

March 09, 2021

JT was very helpful and patient during the car purchase I would recommend preferred preowned to everyone The finance department was early and helpful during the purchase More

by Sdave.3113
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John (JT), Cory King
Mar 09, 2021 -

AutoNation USA Colorado Springs responded

It is validating to our team knowing we are providing this level of service and care to you! Thank you for choosing Preferred Preowned North. We hope to see you again!

March 03, 2021

Helped find and check out a car for my daughter and worked with Cory. He is one of the best salesman I have ever worked with. I couldn't be there when my daughter came in to purchase the car but Cory m More

by metze06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory King
Mar 03, 2021 -

AutoNation USA Colorado Springs responded

Thanks for sharing your experience with Cory at Preferred Preowned North! It's so great to hear he could take great care of you and your daughter, we're certainly lucky to have him on our team! He'll be glad dot hear he gained a loyal customer! Thanks again!

November 09, 2020

Cory is actually pretty great! Very aware of the vehicle and all the features, many vehicles are a little banged up, is only drawback. But with prices low, it evens out. More

by Alexander
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory King
October 23, 2020

Buyer beware! I bought a truck from this place and have had issues with it from day one. The reason for the one star is that it seems there is no quality control at this place. It seems like nobody at the More

by jrtama21
Recommend Dealer
No
Employees Worked With
Not sure
February 26, 2020

This is the third car I have purchased through Preferred Preowned and I couldn't be happier with all three purchases. My latest purchase was the result of a truck lost in an accident. When we heard the tr More

by Peter Sebald
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory King