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AutoNation Volkswagen Columbus

Columbus, GA

4.6
158 Reviews

3000 North Lake Parkway

Columbus, GA

31909

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Showing 158 reviews

October 12, 2021

Mallory Beard made my purchase very convenient since I live out of state. He was knowledgeable, professional and friendly. The dealership had the exact car I was interested in at a competitive price. More

by Joe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mallory Beard
October 11, 2021

I came in with a problem that another service center said I had and they were really nice and checked it out and even fix some problems for free More

by DJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frankie
August 31, 2021

The entire sales team at AutoNation VOLKSWAGEN in Columbus, Ga was outstanding in the entire purchase process to make the entire sale as easy as possible with not only the friendliness but profession More

by S.M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Entire team
August 23, 2021

There are helpful. Nothing else to say about this visit More

by dleggett155
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Na
August 23, 2021

I had to get an up date for my Volkswagen Jetta, R series. Told me it would take about an hour. Actual time was 40 minutes. Just surprised that they don't use any paper floor mats when you have your c More

by papagrizzybear
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
na
August 21, 2021

Awesome experience. He was very helpful, knowledgeable, and empathetic to my situation. He was patient and very professional. He provided a quick solution that allowed me receive my vehicle faster than exp More

by Douglas King
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
By himself
August 18, 2021

Alan, Robbie and the finance manager were all great! They got me out of a horrible car deal from Acura BMW and into a great one with an awesome vehicle and coverage!!! If you are looking at this review you n More

by Goldielocs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan, Robbie
August 16, 2021

I made an appointment online for an oil change...super easy to do. Got there at 10 am to wait. There were quite a few cars, so I expected to wait a while. It ended up taking about 4 hours, but the lady th More

by jenkirk75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure, but she was super friendly.
August 16, 2021

I have had my Atlas there 5 times since 6/23/2021 and my problem is still not fixed. I am getting the run around about my issues and this is tied I to that. Nothing had been fixed as my engine is back on ag More

by kerri.gideons
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t know names
Jun 09, 2022 -

AutoNation Volkswagen Columbus responded

Hi, thank you for bringing this matter to our attention. If you are willing, please call our General Manager at (706) 522-2148 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

August 02, 2021

The new service manager is going to do wonderful things for the service department. I took my cross sport in for service, this was my last chance for the service department because previous experiences wer More

by brandydundas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Manager
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