AutoNation Volkswagen Hilton Head

We’ve been a VW owner for 15 years, 8 of which in S. C. We recently purchased our first SC - VW at AutoNation in Hardeeville. Mikhayla Royal was our Sales Associate. From the moment we walked in and C. We recently purchased our first SC - VW at AutoNation in Hardeeville. Mikhayla Royal was our Sales Associate. From the moment we walked in and she greeted us, we knew we were in great hands. She was congenial and had a refreshing way about her with a wonderful sense of humor. We never felt that pressured “ car sales person” approach. Mikhayla was very knowledgeable about the Tiguan SELR we were looking at. Between describing the technical aspects of the car, she knew all the car’s features in detail. With all of the different models VW has, we were impressed with the level of detail she shared about this model Tiguan. ( One VW has enough details on its own!) Mikhayla was extremely patient with all my questions and concerns. She went out of her way to ensure we knew how the car operated. Lastly, her follow up after we purchased the car was greatly appreciated. I wouldn’t hesitate to recommend Mikhayla as the sales person to ask for. Thank you! We love our car and are comfortable with driving it thanks to you! Sue More

Customer focused and very professional. Both the Sales and Finance staff were great to work with. Both the Sales and Finance staff were great to work with. More

Although Volkswagen cars sell themselves, the experience was great. Greg was very helpful and courteous. was great. Greg was very helpful and courteous. More

Our Sales Person, Mikhayla Royal made our entire experience an actual joy! From the first intro, she listened to what we wanted, what we didn't want, gave us all of our options and didn't blink an experience an actual joy! From the first intro, she listened to what we wanted, what we didn't want, gave us all of our options and didn't blink an eye when we completely changed what we wanted. Even the young man that prepped our new vehicle was as nice as could be! The only down side of our buying experience was once we got in the finance office. Part of it couldn't be helped because of a server issue, but it took FOREVER because the gentleman, although very nice, kept making mistakes with the paper work. We were at the dealership for nearly 7 hours--the majority of which was due to the financing part. We are still giving 5 stars because that was the only negative of our experience and we are so happy with our new vehicle. More

I hoped my experience would be a good one and it definitely was great. They worked pretty fast since the holiday was coming and I wouldn’t be able to return back to the dealer for a few days. definitely was great. They worked pretty fast since the holiday was coming and I wouldn’t be able to return back to the dealer for a few days. More

The dealership was wonderful in helping me buy my car. Aristote was so attentive, asking if we needed anything along the way. Aristote was so attentive, asking if we needed anything along the way. More

Great customer service, the service was completed in a timely manner. The staff was friendly and professional. timely manner. The staff was friendly and professional. More

The service is always great. The staff are friendly and funny. Jay Marshall has come to be a family favorite. The staff are friendly and funny. Jay Marshall has come to be a family favorite. More

The customer service was great. I had to get a few things fixed and they were going to need my car over the Thanksgiving holiday. They provided me with a loaner and first thing Mond I had to get a few things fixed and they were going to need my car over the Thanksgiving holiday. They provided me with a loaner and first thing Monday morning, my car was ready to go. Advisor Jay was a great help. More

Excellent support from sales rep, Makhayla, who worked hard to find car, and from store GM and finance manager. Makhayla made it happen hard to find car, and from store GM and finance manager. Makhayla made it happen More