AutoNation Volkswagen Mall of Georgia

I bought a 2023 Tiguen and the window was having issues. I was told that if I brought it in and left it overnight I could pick it up the next day & they would fix the window. I also told them my radio kept I was told that if I brought it in and left it overnight I could pick it up the next day & they would fix the window. I also told them my radio kept going to a blank screen and needed looked at. I called the next day to check on the car, they said they needed to keep it 2-3 days they were behind. I was like this is not at all what I was told I’m coming to get my car, what a joke! The service guy James told me all Volkswagen dealers are behind like this. So I go to pick up my car and they magically fixed my window “ they bumped it to the front of the line” but claimed they couldn’t fix my radio unless they saw it in action… ok I can’t stop what I am doing whenever it messes up and drive whatever distance to the dealer right then. I called another dealer, they got me right in, hooked my radio up to a diagnostic machine and saw it had errors and ordered a new one and it’s scheduled to be replaced next week so I go next week to have it installed! Never again will I use the Buford Auto Nation. Buying my car was a nightmare and then getting a warranty issue fixed was a joke!! Legit go to another dealership the experience is so so much better! More

Grat menagment ! ! Dino was one of the best ever to help me out. Edo Bosnjakovic is one of the best sales man in dealerships around. ! Dino was one of the best ever to help me out. Edo Bosnjakovic is one of the best sales man in dealerships around. More

I am very pleased with the service I received from Christopher. I bought my Wrangler from out of state and this experience was a whole lot smoother and no-fuss than previous in-person experiences fro Christopher. I bought my Wrangler from out of state and this experience was a whole lot smoother and no-fuss than previous in-person experiences from other dealerships. Thank you Christopher!! More

I haven't finished buying the car yet but I am already thrilled. His name, is Austin Parsons. No upselling, no manipulation, no aggressiveness. Plus the dealer "fee" was already baked into the advertis thrilled. His name, is Austin Parsons. No upselling, no manipulation, no aggressiveness. Plus the dealer "fee" was already baked into the advertised price! Had I known all this, I would have came here first despite the 200+ mile distance from my home. I will follow Austin Parsons. More

When I request to deal the vehicle, the process was very kindly and reasonable. Also the dealer shop is so fancy and cozy. kindly and reasonable. Also the dealer shop is so fancy and cozy. More

Kenny took good care of me and the finance manager put together a deal that made sense for my budget. together a deal that made sense for my budget. More

I had an amazing experience. ENA was super friendly, knowledgeable, and really took the time to understand my needs. He made the whole process smooth and stress-free. I highly re ENA was super friendly, knowledgeable, and really took the time to understand my needs. He made the whole process smooth and stress-free. I highly recommend him if you're looking for a top-notch car salesman! More

I had best experience with my salesman, great attitude and I satisfies with my new car. I recommend this. and I satisfies with my new car. I recommend this. More

From purchase of my 2021 Atlas to service, this place has been great to work with. been great to work with. More