The Absolute Worst purchasing experience of my life. Ever had the General Manager say, and these are verbatim..........
General Manager: "If we were to put good, new parts on these cars, we'd have to charge new car prices".
ME: "You're joking, right?"
GM: "It is Nevada Law that the Customer/not the Dealership is responsible for making sure all the listed parts in the description for the vehicle are actually present on the vehicle"
Me: Kind of had to laugh at this one. See, he goes by pictures, not the actual description of the vehicle.
GM: "We'll put a new OnStar antenna on your vehicle and we program them here and you'll be on your way tomorrow".
ME: Come to find out that they put an antenna from a different Salvaged Camaro on mine and called it a day, OnStar had never heard of such a practice and now it will cost me more $$$$....
GM:"We have gone above and beyond for you, more than we had to. Please address all future correspondence to AutoSavvy in Utah."
Me: I'm not sure how they can still conduct business as AutoSource when clearly they should be AutoSavvy if that's where I am to make my complaints.
GM: "That's embarrassing",
ME: See my vehicle went through a 151 point inspection yet had a malfunctioning, decrepit windshield wiper arm on it, in plain sight, this was his response.
GM: "You"ll be the first one in on Monday morning, I can assure you of that. Then we'll take care of everything".
ME: He knew he had off until Wednesday
Me: "I've lost my job for lack of attendance due to Auto Source/Savvy's negligent, unprofessional, scamming, lies, gimmicks, etc...."
GM: "Please direct all future correspondence to AutoSavvy in Utah
I have plenty of more examples, perhaps I'll use them on my next review on the next site. Would give them a zero if I could....