AutoStar Chevrolet of Waynesville
Waynesville, NC
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Brandon was a great sales person with great knowledge of the vehicle I was buying the vehicle I was buying More
Staff was pleasant. diagnostic fee is ridiculously high. We explained to the service center what needed to be done so we’re not sure what we paid for or why we had to pa diagnostic fee is ridiculously high. We explained to the service center what needed to be done so we’re not sure what we paid for or why we had to pay. No repairs to our vehicle but cost us $230. More
Very nice not hassle I will recommend to my friends and family I thanks everyone family I thanks everyone More
Quick friendly service Easy to work with Gave accurate quotes Very helpful Would go there again accurate quotes Very helpful Would go there again More
Dawson and his manager were top notch. Very happy with the service and they got me into a great truck. I will definitely keep coming back and referred a family member who is looking for a Very happy with the service and they got me into a great truck. I will definitely keep coming back and referred a family member who is looking for a truck as well More
what fantastic people and support! they did everything right and i appreciate their efforts to make my visit so pleasant! they did everything right and i appreciate their efforts to make my visit so pleasant! More
Good service every time! Very nice to deal with! Would recommend! Easy to get an appointment. Very nice to deal with! Would recommend! Easy to get an appointment. More
Very pleased with our service Especially the kind an wonderful service with Aiden he’s Awesome!! wonderful service with Aiden he’s Awesome!! More
When an appointment is made, it should be honored. I made an appointment in the afternoon (work truck, regular service) and when I got there I was told I could not be seen. I needed to bring the tru I made an appointment in the afternoon (work truck, regular service) and when I got there I was told I could not be seen. I needed to bring the truck back in, early the next day, drop it off, and pick it up that following evening. I work out of this truck, so dropping it off and picking it back up costs me money and time. Next time, be honest with customers and schedule the service times better. If it takes 4 hours, then schedule me into a 4-hour block. Don’t tell me it can be done in 2 hours one afternoon, then, when I take time away from work to get there, you tell me “no it can’t be don’t today; I will have to bring it back another day.” If the call center is not scheduling appropriately (that’s what the service tech told me and also told a coworker when he brought his truck up there for routine service) then the call center and the service department need to have a meeting and figure out how to start scheduling things more appropriately. Your customers are the ones affected by this miscommunication between departments. If this happens again, and I lose money again because I have taken off of work to get to Waynesville (with an appointment) only to be told no, I WILL take my business (and my company’s business—multiple trucks) to a competing dealership. More



