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AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville

Waynesville, NC

4.7
1,637 Reviews
AutoStar of Waynesville is the place to go for all your new and used car needs. Come visit our showroom and test drive one of our quality new or used vehicles. Enjoy exceptional customer service from our sales consultants who will be with you at every stage of the ownership process. Please visit www.autostarusa.com and join our online communities. There we offer news, promotions, events, specials, and prizes which are only available online. Come see why AutoStar of Waynesville is Worth The Drive!
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280 Hyatt Creek Rd

Waynesville, NC

28786

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Showing 1,637 reviews

April 02, 2024

This was the best and easiest car buying experience I've ever had. Nathan was great, as well as the managers and finance people too. I would highly recommend Nathan and this dealership! More

by jx7alexander
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nathan Frattini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Smith
Apr 09, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

jx7alexander, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

March 31, 2024

My schedule service was quick and painless. Drive in check in is awesome. Brian kept me updated and sent me on my way in less then 1 hour. See you soon. More

by dstanley85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

dstanley85, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

March 30, 2024

Very pleasant. Made my first buying experience easy easy. Will absolutely come back for another buy. More

by aliceseagraves31280
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Frattini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

aliceseagraves31280, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

March 29, 2024

Overall, this dealership has been very good on servicing our car. We drive almost 45 minutes to have our car serviced at this location. We had rotors replaced and an oil change. We were not given the choice More

by ldonaldson2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Winston Blanton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

ldonaldson2011, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

March 28, 2024

Service dept. was amazing. Nice and helpful. Got my car in before the scheduled appointment and was ready to go not long after. More

by Monica Lambert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Monica, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

March 26, 2024

Ben has made the buying experience the best it can possibly be would recommend to anyone More

by dunncorey848
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jenni Rish, Benjamin Swafford
Mar 28, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

dunncorey848, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

March 24, 2024

The manager that gave of figures threw in a quote with warranty without mentioning it. Caused stress that wasn't necessary...and then told us our payment would be more than we had calculated... But overal More

by billnagle6900
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Frattini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

billnagle6900, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

March 24, 2024

Straight to the point and honest car dealership with nice employees. I would go back. More

by rachelawhite08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gio Dacosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Bensch
Mar 25, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

rachelawhite08, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

March 23, 2024

From beginning to end it was full of frustration. Took it to another place for repairs. More

by ZANDER21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service person not listed
Mar 25, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Zander21, Thank you for sharing your feedback about your recent experience at Autostar USA. We genuinely value your input and are disheartened to hear that our services did not meet your expectations. We always strive to provide the highest level of service to our valued customers. We regret any disappointment you may have encountered during your visit. Your perspective is important to us, and we will certainly take your comments into consideration as we continuously work to enhance our offerings. If you would like to discuss your experience further or have any specific concerns, please feel free to reach out to us directly at 828-452-2841. Your satisfaction is of great importance to us, and we are here to address any issues you may have. Thank you for choosing Autostar USA, and we hope to have the opportunity to better serve you in the future.

March 22, 2024

Had what i was looking for very nice people clean place would encourage others to come to that place to get a vehicle More

by Carolinagirl2424
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Frattini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Smith
Mar 25, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

carolinagirl2424, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

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