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AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville - Service Center

Waynesville, NC

4.5
479 Reviews

479 Reviews of AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville - Service Center

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June 28, 2025

The servicer apparently did not reset the oil change notification. When I turn on the ignition,, the panel reminds of oil change, which had just been done. Last oil change, reminder was set at 3000 mile More

by brmulinax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know who serviced the car.
June 27, 2025

Had an appointment for me in no time. Once there, the wait was not long and the issue was fixed. More

by ROBIN.M.JOHNSON74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Frattini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayleigh Silvers
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2025

Excellent & friendly service as usual service tech very nice & answered all our questions thank you More

by veronica28715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2025 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

veronica28715, Thank you for writing us a review! We greatly appreciate your business. welcome to the Autostar Family!

June 21, 2025

Fast and efficient service, and the staff always make sure to help with any questions. More

by Moises
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayleigh Silvers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2025 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Moises, Thank you for writing us a review! We greatly appreciate your business. welcome to the Autostar Family!

June 19, 2025

I had a recall on my truck and was able to get an appointment quickly. As soon as I walked in, I was greeted right away. The service advisor was professional and clearly explained what to expect. The More

by darrellinman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayleigh Silvers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2025 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

darrell, Thank you for writing us a review! We greatly appreciate your business. welcome to the Autostar Family!

June 09, 2025

Brian was courteous and professional, as well as informative was pleased with the service completed and in a timely fashion. More

by rjlamanna1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

rjlamanna1, Thank you for writing us a review! We greatly appreciate your business. welcome to the Autostar Family!

June 02, 2025

Brian fully understood the problem my vehicle had. The parts department gave me an estimate of the price and availability of the replacement part. I was able to drop off the vehicle for evaluation an More

by PSHAGINAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelvin Justice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

PSHAGINAW, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

May 30, 2025

Having retired from 50 years in the automobile business I enjoy having Brian handle my trucks service. Knowledgeable with a great since of customer care. All employees are very personable Thanks for the c More

by csimson101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

csimson101, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

May 11, 2025

Prompt friendly service, the car was ready very quickly and I got an appointment easily. Everything explained up front so no surprises. Facility is clean and staff knowledgeable. Brian was very helpful. More

by nanaray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

nanaray, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

May 09, 2025

Excellent customer service. Employees are friendly , knowledgeable and professional. Prices are a little higher than others but service is also better. More

by roysapough
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miranda Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

roysapough, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

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