AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville - Service Center

I have nothing but praise for Chris Waters and your service department. Chris went above and beyond in handling an unusual service situation for our RAM Promaster van. We had a slow coolant leak result service department. Chris went above and beyond in handling an unusual service situation for our RAM Promaster van. We had a slow coolant leak resulting from an extension to the coolant line done by the RV upfitter, from whose dealer we bought the vehicle. The RV dealer(s) did not have the expertise or equipment to service the RAM chassis, but the faulty part was not a RAM part. Chris was willing to accept the challenge of dealing with the RV manufacturer to obtain the necessary part and then having your service tech(s) perform the repair. Thank you! More

Always courteous. Knows the answers. Helpful. Always lustens. Needs helo. Ge is over worked and probably needs a raise Knows the answers. Helpful. Always lustens. Needs helo. Ge is over worked and probably needs a raise More

Had an issue with a slow leak in a rear tire on our Grand Cherokee. Went to a local tire store 1st and the could not find it. Made a decision to take to Auto Star where we purchased it. Our service writer w Cherokee. Went to a local tire store 1st and the could not find it. Made a decision to take to Auto Star where we purchased it. Our service writer was an amazingly attentive young woman who listened closely to my concern. She wrote it up walked me to the customer lounge. 20 minutes later she came in with the small nail that caused the problem and the repair completed promptly. Great Job !!! More

The service dept people are very friendly, efficient and knowledgeable. Brian and Donnie are the names I could remember. The last time I went Brian was on vacation and a lady with long hair I think named Am knowledgeable. Brian and Donnie are the names I could remember. The last time I went Brian was on vacation and a lady with long hair I think named Amanda helped me and she too was just like Brian. I love going there for my vehicle maintenance. Also when I pay, Ms Courtney is always helpful, friendly and nice. More

On time with the appointment service with a smile. Everything done quick and smooth. And provided me with my lock socket for my tires. Everything done quick and smooth. And provided me with my lock socket for my tires. More

Had an appointment for me in no time. Once there, the wait was not long and the issue was fixed. Once there, the wait was not long and the issue was fixed. More

Excellent & friendly service as usual service tech very nice & answered all our questions thank you nice & answered all our questions thank you More

Fast and efficient service, and the staff always make sure to help with any questions. sure to help with any questions. More

I had a recall on my truck and was able to get an appointment quickly. As soon as I walked in, I was greeted right away. The service advisor was professional and clearly explained what to expect. The appointment quickly. As soon as I walked in, I was greeted right away. The service advisor was professional and clearly explained what to expect. The work was completed even faster than estimated. Overall, a very pleasant experience. More