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AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville - Service Center

Waynesville, NC

4.5
476 Reviews

476 Reviews of AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville - Service Center

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June 21, 2025

Fast and efficient service, and the staff always make sure to help with any questions. More

by Moises
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayleigh Silvers
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2025

I had a recall on my truck and was able to get an appointment quickly. As soon as I walked in, I was greeted right away. The service advisor was professional and clearly explained what to expect. The More

by darrellinman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayleigh Silvers
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2025

Brian was courteous and professional, as well as informative was pleased with the service completed and in a timely fashion. More

by rjlamanna1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

rjlamanna1, Thank you for writing us a review! We greatly appreciate your business. welcome to the Autostar Family!

June 02, 2025

Brian fully understood the problem my vehicle had. The parts department gave me an estimate of the price and availability of the replacement part. I was able to drop off the vehicle for evaluation an More

by PSHAGINAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelvin Justice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

PSHAGINAW, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

May 30, 2025

Having retired from 50 years in the automobile business I enjoy having Brian handle my trucks service. Knowledgeable with a great since of customer care. All employees are very personable Thanks for the c More

by csimson101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

csimson101, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

May 11, 2025

Prompt friendly service, the car was ready very quickly and I got an appointment easily. Everything explained up front so no surprises. Facility is clean and staff knowledgeable. Brian was very helpful. More

by nanaray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

nanaray, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

May 09, 2025

Excellent customer service. Employees are friendly , knowledgeable and professional. Prices are a little higher than others but service is also better. More

by roysapough
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miranda Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

roysapough, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

April 27, 2025

Every time I come in for an oil change or a problem I have always been super satisfied. I bought my jeep from Autostar and have had all maintenance done there from my lift to the tires. Great job!! More

by NATEDOG6728
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

NATEDOG6728, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

April 26, 2025

A Oil changes shouldn't take 1 hour to do with a appointment. Mechanic didn't know anything about the car. Staff was not helpful at all. More

by colealanda27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Holly Villarreal
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

colealanda27, Thank you for sharing your feedback about your recent experience at Autostar USA. We genuinely value your input and are disheartened to hear that our services did not meet your expectations. We always strive to provide the highest level of service to our valued customers. We regret any disappointment you may have encountered during your visit. Your perspective is important to us, and we will certainly take your comments into consideration as we continuously work to enhance our offerings. If you would like to discuss your experience further or have any specific concerns, please feel free to reach out to us directly at 828-452-2841. Your satisfaction is of great importance to us, and we are here to address any issues you may have. Thank you for choosing Autostar USA, and we hope to have the opportunity to better serve you in the future.

April 24, 2025

Everyone is great and polite greet you with a smile. They make sure you get to where you need to be. More

by Annatass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwight Cheary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Annatass, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

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