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AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville - Service Center

Waynesville, NC

4.5
484 Reviews

484 Reviews of AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville - Service Center

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July 17, 2025

I have nothing but praise for Chris Waters and your service department. Chris went above and beyond in handling an unusual service situation for our RAM Promaster van. We had a slow coolant leak result More

by Scott Searle
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
CHRISTOPHER WATERS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2025 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Scott, Thank you so much for taking the time to share your positive experience with our dealership! We are thrilled to hear that you had a great service experience with us. At Autostar USA, we strive to provide exceptional service to all our customers, and it's rewarding to know that our efforts made a difference for you. We appreciate your kind words and your trust in us. Welcome to the Autostar Family!

July 17, 2025

Always courteous. Knows the answers. Helpful. Always lustens. Needs helo. Ge is over worked and probably needs a raise More

by LUMBERLORI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwight Cheary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Dunwoody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin Justice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Markeson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2025 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

LUMBERLORI, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

July 13, 2025

Had an issue with a slow leak in a rear tire on our Grand Cherokee. Went to a local tire store 1st and the could not find it. Made a decision to take to Auto Star where we purchased it. Our service writer w More

by dean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot her Name
Jul 14, 2025 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

dean, Thank you for writing us a review! We greatly appreciate your business. welcome to the Autostar Family!

July 13, 2025

The service dept people are very friendly, efficient and knowledgeable. Brian and Donnie are the names I could remember. The last time I went Brian was on vacation and a lady with long hair I think named Am More

by ijgreen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donnie Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Beismer
Jul 14, 2025 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

ijgreen, Thank you for writing us a review! We greatly appreciate your business. welcome to the Autostar Family!

July 05, 2025

On time with the appointment service with a smile. Everything done quick and smooth. And provided me with my lock socket for my tires. More

by slamit7777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2025 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

slamit7777, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

June 28, 2025

The servicer apparently did not reset the oil change notification. When I turn on the ignition,, the panel reminds of oil change, which had just been done. Last oil change, reminder was set at 3000 mile More

by brmulinax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know who serviced the car.
June 27, 2025

Had an appointment for me in no time. Once there, the wait was not long and the issue was fixed. More

by ROBIN.M.JOHNSON74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Frattini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayleigh Silvers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2025 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

ROBIN.M.JOHNSON74, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

June 22, 2025

Excellent & friendly service as usual service tech very nice & answered all our questions thank you More

by veronica28715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2025 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

veronica28715, Thank you for writing us a review! We greatly appreciate your business. welcome to the Autostar Family!

June 21, 2025

Fast and efficient service, and the staff always make sure to help with any questions. More

by Moises
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayleigh Silvers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2025 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Moises, Thank you for writing us a review! We greatly appreciate your business. welcome to the Autostar Family!

June 19, 2025

I had a recall on my truck and was able to get an appointment quickly. As soon as I walked in, I was greeted right away. The service advisor was professional and clearly explained what to expect. The More

by darrellinman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayleigh Silvers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2025 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

darrell, Thank you for writing us a review! We greatly appreciate your business. welcome to the Autostar Family!

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