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AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville - Service Center

Waynesville, NC

4.5
472 Reviews
Call Service Center (828) 452-2841

472 Reviews of AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville - Service Center

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February 18, 2024

Every time I bring My Jeep in for servicing, everyone is friendly and customer service is excellent 🙌🙌 More

by TISH.72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 19, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

TISH.72, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

February 09, 2024

We had great service considering we didn't have an appointment. Highly recommend going there. More

by URNWORKS
Recommend Dealer
Yes
Employees Worked With
Brian Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

URNWORKS, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

February 08, 2024

It was just fine no glitches done as asked I will be back for another service More

by KARINESLAGLE
Recommend Dealer
Yes
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Feb 12, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

KARINESLAGLE, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

February 07, 2024

I am extremely happy with the immediate attention and the quality of service we received! More

by bobbilou55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 07, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

bobbilou55, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

February 04, 2024

Always excellent. People care about your problem and want to get it fixed in short order. More

by NCCAL2
Recommend Dealer
Yes
Employees Worked With
Brian Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Sullivan
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Feb 05, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

NCCAL2, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

February 04, 2024

Very good I think it was very good. I will come back again in the future. More

by Doppke23
Recommend Dealer
Yes
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Feb 05, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Doppke23, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

February 04, 2024

Efficient/ responded quickly to my questions After leaving dealership there was an odd odor from new parts being installed. I was assured if it continued that they would check it out right away. It di More

by RYAN.KEVIN78
Recommend Dealer
Yes
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Feb 05, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Ryan.Kevin78, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

February 03, 2024

The service advisor was friendly and helpful. But I came in for an oil change an tire rotation. it took 2 hours! More

by kasey.sullivan
Recommend Dealer
No
Employees Worked With
Brian Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Sullivan
Report | Print
Feb 05, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Kasey.Sullivan, Thank you for sharing your recent experience at Autostar USA. Your feedback is crucial to our ongoing efforts to enhance our services. We apologize for any delays you encountered during your visit. Timeliness is of great importance to us, and we understand the impact it has on your experience. Your comments have been duly noted, and we will use them to further improve our efficiency. Should you have any additional concerns or would like to discuss your experience in more detail, please feel free to contact us directly at 828-452-2841. Your satisfaction remains our priority, and we're here to address any issues you may have. Thank you for choosing Autostar USA, and we hope for the chance to serve you more promptly in the future.

January 27, 2024

Very Friendly, Very Helpful, Very Knowledgeable These guys definitely knew what they were talking about More

by Adam C
Recommend Dealer
Yes
Employees Worked With
James Miller, Patrick Nathaniel
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Jan 29, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Adam C, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

January 26, 2024

Terrible It was terrible mislead me on the problem for 3 days an charged me more for no need labor More

by Bmbrock123
Recommend Dealer
No
Employees Worked With
Issac
Report | Print
Jan 29, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Bmbrock123, Thank you for sharing your feedback about your recent experience at Autostar USA. We genuinely value your input and are disheartened to hear that our services did not meet your expectations. We always strive to provide the highest level of service to our valued customers. We regret any disappointment you may have encountered during your visit. Your perspective is important to us, and we will certainly take your comments into consideration as we continuously work to enhance our offerings. If you would like to discuss your experience further or have any specific concerns, please feel free to reach out to us directly at 828-452-2841. Your satisfaction is of great importance to us, and we are here to address any issues you may have. Thank you for choosing Autostar USA, and we hope to have the opportunity to better serve you in the future.

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