AutoStar Chrysler Dodge Jeep Ram of Hendersonville

I had an awesome, hassle free experience. I worked with salesman Charlie Peek and he helped me find what I was looking for within my budget and without a hassle! Went in and had my ride the sa I worked with salesman Charlie Peek and he helped me find what I was looking for within my budget and without a hassle! Went in and had my ride the same day basically! More

Unprofessional Crooks They will promise you the world on the first visit, dodge questions, and then try to xxxx you out of money any way they can. I understand the salesman They will promise you the world on the first visit, dodge questions, and then try to xxxx you out of money any way they can. I understand the salesman has to make money, but the whole place is a rip off. Do not get a car from them!! More

Crooks!!! These folks will take advantage of anyone who is not an expert in vehicle purchasing. DON'T SHOP HERE if you want to be treated fairly and with honest These folks will take advantage of anyone who is not an expert in vehicle purchasing. DON'T SHOP HERE if you want to be treated fairly and with honesty. When we tried to help out our son who was taken advantage of we were told "too bad - he signed the documents willingly, we won't do anything to make it right". More

Bad Experience - bait and switch tactics I saw a nice jeep wrangler unlimited on the lot on a tuesday evening. I requested a internet price on Wednesday morning. I received the response below I saw a nice jeep wrangler unlimited on the lot on a tuesday evening. I requested a internet price on Wednesday morning. I received the response below. I checked with my manager on the price on the Jeep for you and wanted to let you know that the price of $38,524 is the invoice on the Jeep and it is listed as a mistake... This is GREAT for you because it is our mistake that we are going to honor for you!!!! This is an amazing deal for you!! I made an appointment for a test drive same day. When I got there the person I had been communicating with was not in, but another sales person offered to help me. I took the jeep for a test drive while my trade was evaluated. while test driving we discussed features and confirmed pricing. I asked for a overnight evaluation as I was interested in purchasing the jeep. I called the dealer the next morning (left VM) and said lets confirm the trade value and get the paperwork started. On my way to the dealer over lunch I received a call back from the sales person. We started going over the details of the sale on the phone. When taking over specific's of the deal, the price went up by 8K!. When I told the salesman this was not the agreed price, he said someone made a mistake, they forgot about the 8K of additional dealer add on's. I immediately told him this wouldn't work I would bring the jeep back, later that day. I quickly called him back and said I was on my way now, I was 15 minutes away. when I got there, he was not available. A true bait and switch situation, very dishonest dealership. There are much better dealers in the region. More

Took advantage of my son! Don't go here unless you are an expert mechanic on used vehicles and are an expert on used truck values. They saw a young kid with a pocket full of mo Don't go here unless you are an expert mechanic on used vehicles and are an expert on used truck values. They saw a young kid with a pocket full of money and made sure they took every bit of it and then some by the time he left. Now we have had to bail him out of a 19% interest rate and all he has to show for it is a truck that is barely worth the amount he owes on the loan. If we tried to sell it today, only a few short months after it was purchased, he would loose over $10,000. I tried calling to speak with the General Manager, Rick Chandler, his guy is better protected than the President of the United States, after 4 phone calls I have yet to speak with the man. They finally put us in touch with the Director of HR (figure that one out) and he basically told us that they covered their xxx by having my son sign all the paperwork and we are screwed, thank you very much! More

Excellent Experience Billy Mcguire did an amazing job. We talked about my wants and needs. I was aiming for an SUV. He really listened. He went and picked out a Chrysler 2 Billy Mcguire did an amazing job. We talked about my wants and needs. I was aiming for an SUV. He really listened. He went and picked out a Chrysler 200 s. I was reluctant. The color was perfect and then the test drive. Well it was over from there. I bought the car and I will definitely buy my next car from him. More

I love my car! I love my car. I'm the first to own it. Saul was great. He has tons of patience. He worked with me for a few days or more. He picked the best car in m I love my car. I'm the first to own it. Saul was great. He has tons of patience. He worked with me for a few days or more. He picked the best car in my price range. And I walked out with the keys smiling. Thank you! More

Great experience at this dealer Saul Metcalf was very helpful in helping my wife and I find a new van. We love the new Town & Country and will consider this dealership again. Saul Metcalf was very helpful in helping my wife and I find a new van. We love the new Town & Country and will consider this dealership again. More

2015 Ram 2500 Saul Metcalf was the salesman in new car sales Jody sales manager has sold us cars before. Saul took great care of us and we got a great deal on a 250 Saul Metcalf was the salesman in new car sales Jody sales manager has sold us cars before. Saul took great care of us and we got a great deal on a 2500 ram. More

They rip you off everything This was one of the worst experince i had with a dealer in awhile. They lie and rip people off. They lied about the price of the vehicle and got me a This was one of the worst experince i had with a dealer in awhile. They lie and rip people off. They lied about the price of the vehicle and got me a different loan for it. More