AutoStar Chrysler Dodge Jeep Ram of Hendersonville - Service Center

Ridiculously Over priced, they can diagnose it but I'll take it elsewhere to get it fix. Ex. Catalytic converter 2500...took it to precision tune $900 out the door, with one year warranty ... piston, steer take it elsewhere to get it fix. Ex. Catalytic converter 2500...took it to precision tune $900 out the door, with one year warranty ... piston, steering wheel 1000, another mechanic did it for half. More

Is responsive in dealing with my issues. Had an oil change and a break contoler installed. It took about 2.5 hours. They have a nice area to wait while they work on your vehicle. Had an oil change and a break contoler installed. It took about 2.5 hours. They have a nice area to wait while they work on your vehicle. More

Service writer James was excellent. Jobs were done the first time correct. The wait for warranty repairs is ridiculous and a safety hazard but that is RAMs fault. Jobs were done the first time correct. The wait for warranty repairs is ridiculous and a safety hazard but that is RAMs fault. More

I find the employees Polite, helpful, friendly, trustworthy . I depend upon service to take care of my car w no worries. trustworthy . I depend upon service to take care of my car w no worries. More

Appointment was for a RAM truck recall. ..my 3rd in 1rst year. They handled issue quickly. ..my 3rd in 1rst year. They handled issue quickly. More

Service department is excellent. Helped me out many times always friendly, very professional and does a great job. Eric Cline is the reason I would not go to any other dealership and Helped me out many times always friendly, very professional and does a great job. Eric Cline is the reason I would not go to any other dealership and the reason I will continue to buy from this dealership because I know I would get taken care of in the service department. More

Everything was good, only complaint was there is a problem with my transmission, without looking thoroughly then can only guess as to the issue, understandable. The problem is they are unable to get problem with my transmission, without looking thoroughly then can only guess as to the issue, understandable. The problem is they are unable to get to it for 2-3 weeks. That is concerning obviously but also not a critique of the service staff either. It is out of their control. James was helpful in explaining to me and also listening to my feedback based on some things I've noticed with the truck. More

Service was complete and satisfying. Staff was very professional in receiving me into service Dept. Staff was courteous and complete in explanation of work done. Staff was very professional in receiving me into service Dept. Staff was courteous and complete in explanation of work done. More

I've been dealing with AutoStar for the last 5 years,. My salesman Saul has always been professional and has become a good friend. The service advisor that took care of my wife's jeep, Eric, did a fantast My salesman Saul has always been professional and has become a good friend. The service advisor that took care of my wife's jeep, Eric, did a fantastic job. He called me just after her Jeep arrived to find out the exact problem. , I informed him of what had happened and he said he would get on it right away. Eric called me the next morning and said the problem has been fixed. , explain to me what it was, and said the car was ready for pick up. As long as I continue to get treated like I have been,. I will remain a good customer to the dealership. More

Gave use Auto Star numerous times always satisfied with their work. Employees are very easy to deL with. their work. Employees are very easy to deL with. More