James King
James King at AutoStar Chrysler Dodge Jeep Ram of Hendersonville
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James King

Service Manager

AutoStar Chrysler Dodge Jeep Ram of Hendersonville

401 Duncan Hill Rd
Hendersonville, NC 28792

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4.9
99 Reviews

Dealership Experience

2 yrs, 4 mos

Industry Experience

43 yrs, 2 mos

4.9

99 Reviews

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99 Reviews of James King

March 14, 2024

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Employee Rating

James is always a pleasure to work with. Would not take my care anywhere else! More

by SESSOMSGREG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 14, 2024

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

SESSOMSGREG, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

December 15, 2023

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Employee Rating

Pleasant people, nice and clean place, they work with you the whole time. They respond any questions you may have. I'm impressed. Thank you. More

by mmendieta7875
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Saul Metcalf

Dec 18, 2023

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

mmendieta7875, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

November 07, 2023

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Employee Rating

Made my appointment they took my car on time and got it back right away More

by BEERMAN007
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: John Hamrick, Erik Klein, Shane Sawyer

Nov 08, 2023

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

BEERMAN007, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

October 28, 2023

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I have always hated the car buying experience. To much pressure and just too stressful. The experiance that I just had at AutoStar was the very opposite. It would take several pages to explain my More

by ronjparks
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 30, 2023

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

ronjparks, Thank you for your wonderful review! We're thrilled that you had such a great experience at our dealership. Your kind words mean a lot to us, and we're genuinely glad that we could exceed your expectations. We appreciate your trust in choosing our dealership. If you have any further questions or need assistance in the future, please feel free to reach out. We're here to help. Thanks once again for your fantastic review. We look forward to serving you with the same level of care and dedication. Best regards, The Autostar of Hendersonville Team

October 27, 2023

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Excellent, reliable service from an awesome crew. This is the only place I service any and all of my vehicles. More

by Dr. Chuck
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Dustin Robinson, Saul Metcalf, Allen Raines, Dustin "SWAG" Sweigard , John Hamrick, Erik Klein, Weston Mccurry, Devin Smith

Oct 30, 2023

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

Dr.Chuck, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

October 18, 2023

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I was really pleased with the service I received yesterday. I had a check engine light come on while driving back home to SC. They were able to squeeze me in to check out my car. The service advisor More

by MBW124DRIVER
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Michael Ruff

Oct 20, 2023

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

MBW124DRIVER, Thank you so much for taking the time to share your positive experience with our dealership! We are thrilled to hear that you had a great service experience with us. At Autostar USA, we strive to provide exceptional service to all our customers, and it's rewarding to know that our efforts made a difference for you. We appreciate your kind words and your trust in us.

October 17, 2023

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Very caring and thoughtful dealership! Very considerate of my time and made sure they did everything to get my van taken care of. From here on out they will be the dealership I get my vehi More

by melissagpettit
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Recommend Dealer
Yes

Other Employees Tagged: Michael Ruff

Oct 20, 2023

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

Melissa, Thank you so much for taking the time to share your positive experience with our dealership! We are thrilled to hear that you had a great service experience with us. At Autostar USA, we strive to provide exceptional service to all our customers, and it's rewarding to know that our efforts made a difference for you. We appreciate your kind words and your trust in us.

October 03, 2023

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Made oil change appointment and waited over 2 1/2 hours with communication only when I asked. More

by JOHNSEBRAN
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Recommend Dealer
No

Other Employees Tagged: Michael Ruff

Oct 09, 2023

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

JOHNSEBRAN, Thank you for sharing your recent experience at Autostar USA. Your feedback is crucial to our ongoing efforts to enhance our services. We apologize for any delays you encountered during your visit. Timeliness is of great importance to us, and we understand the impact it has on your experience. Your comments have been duly noted, and we will use them to further improve our efficiency. Should you have any additional concerns or would like to discuss your experience in more detail, please feel free to contact us directly at 828-452-2841. Your satisfaction remains our priority, and we're here to address any issues you may have. Thank you for choosing Autostar USA, and we hope for the chance to serve you more promptly in the future.

September 28, 2023

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Best experience I’ve had buying a truck everyone that works there is top notch and will do everything they can do to make sure you get what you’re asking for More

by ltrfmusic45
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dustin Robinson, Saul Metcalf, Dustin "SWAG" Sweigard, Jaylynn James , Gregory Bare, Devin Smith

Sep 29, 2023

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

ltrfmusic45, Thank you so much for taking the time to share your positive experience with our dealership! We are thrilled to hear that you had a great car-buying experience with us. At Autostar USA, we strive to provide exceptional service to all our customers, and it's rewarding to know that our efforts made a difference for you. We appreciate your kind words and your trust in us.

September 21, 2023

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Employee Rating

Extremely pleased with the work that was done in my car. If their customer service is always this good I’ll defy come back. Thanks again! More

by MBW124DRIVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dustin Robinson , John Hamrick, Michael Ruff

Sep 27, 2023

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

MBW124DRIVER, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

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