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AutoStar Chrysler Dodge Jeep Ram of Hendersonville - Service Center

Hendersonville, NC

4.5
359 Reviews

359 Reviews of AutoStar Chrysler Dodge Jeep Ram of Hendersonville - Service Center

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April 02, 2023

In and I out and staff are very professional and helpful. I made a appointment and it was all good. More

by NANCEPEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

Nancepea, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

April 02, 2023

Over the past 16 years I have only had exceptional service for my Dodge Dakota. The representatives are courteous and friendly and always explain what is being done. I have ultimate faith in their w More

by ljs72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

LJS72, Thank you for writing a review! Welcome to the Autostar Family!

April 02, 2023

Ridiculously Over priced, they can diagnose it but I'll take it elsewhere to get it fix. Ex. Catalytic converter 2500...took it to precision tune $900 out the door, with one year warranty ... piston, steer More

by SJORDAN14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 17, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

SJORDAN14, We sincerely regret that you have had a negative customer experience here at Autostar. If you are willing, please reach out to us directly at (828) 452-2842. We look forward to hearing from you.

April 01, 2023

Is responsive in dealing with my issues. Had an oil change and a break contoler installed. It took about 2.5 hours. They have a nice area to wait while they work on your vehicle. More

by info@muddymontrie.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

info@muddymontrie.com, Thank you for writing us a review! We appreciate your business. Welcome to the Autostar Family!

March 30, 2023

Service writer James was excellent. Jobs were done the first time correct. The wait for warranty repairs is ridiculous and a safety hazard but that is RAMs fault. More

by RJGSEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

RJGSEA, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

March 29, 2023

I find the employees Polite, helpful, friendly, trustworthy . I depend upon service to take care of my car w no worries. More

by CAROLYN.MCINTYRE41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Owenby
Apr 17, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

Carolyn, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

March 28, 2023

Appointment was for a RAM truck recall. ..my 3rd in 1rst year. They handled issue quickly. More

by CGLMD831
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Owenby
Apr 17, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

CGLMD831, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

March 27, 2023

Service was complete and satisfying. Staff was very professional in receiving me into service Dept. Staff was courteous and complete in explanation of work done. More

by jethropkk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Owenby
Mar 27, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

jethropkk, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

March 27, 2023

Service department is excellent. Helped me out many times always friendly, very professional and does a great job. Eric Cline is the reason I would not go to any other dealership and More

by alwallis2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Cline
Apr 17, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

Alwallis2000, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

March 27, 2023

Everything was good, only complaint was there is a problem with my transmission, without looking thoroughly then can only guess as to the issue, understandable. The problem is they are unable to get More

by JAEGER1104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Owenby
Mar 27, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

Jaeger1104, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

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